“Be generous with your time to help other people; Give of your time and expertise” Leadership Lessons With Julie Tomich, SVP at American Express

Be generous with your time to help other people: Give of your time and expertise; pay it forward. Mentor others and be engaged to help other people be successful. People have helped me get to where I am and it is my responsibility to pay it forward. Plus, I get more from these interactions that I give, 10x over.

I had the pleasure to interview Julie Tomich. Julie is a Senior Vice President and General Manager in the Global Commercial Services organization at American Express. Global Commercial Services is devoted to serving small, mid-size, large and global companies around the world. As the SVP/GM of the US Client Group, Julie is responsible for phone-based commercial acquisition and account development for US small and mid-size businesses. She joined American Express in 2007 and has worked in four AMEX business units — Business Travel, Global Business Services, World Service and Global Commercial Services in a variety of leadership positions in consulting, sales, account development, business transformation, re-engineering and servicing. Prior to AMEX, Julie worked for 10-years at Intel Corporation in operations, human resources, and supply chain management. Julie currently sits on the Board of Directors for Fresh Start Women’s Foundation in Phoenix, a nonprofit organization that provides education, resources and support for women to positively transform their lives and strengthen their financial self-sufficiency. In addition, Julie is a member of the Board of Advisors at the Arizona State University W.P. Carey School of Business, Center for Services Leadership (CSL). ASU CSL is a research center focused on expanding service innovation by combining the latest scientific insights from academia with the best of service strategy in business. She earned her MBA from Thunderbird School of Global Management and a Bachelor of Arts in Public Relations and Communications from Carroll College in Montana.