Bestselling Author Matthew Kelly: “Abolish Job Descriptions, Use Role Descriptions Instead”

Role Clarity. Abolish job descriptions unless you want your people just to treat their work like a job. Use Role Descriptions instead. Language matters and people deserve to know how they are doing. One thing I love about working with professional sports teams is there is no confusion about how the team is doing. There is no confusion about how a particular player is doing. They have dozens of stats that tell them. Each member of your team deserves to know exactly what his or her role is, how you are measuring his or her success, and how he or she is performing in relation to those success factors.

I had the pleasure of interviewing Matthew Kelly, New York Times bestselling author of The Dream Manager and President of Floyd Consulting. Kelly and his partners have served more than fifty Fortune 500 companies including Proctor & Gamble, Mercedes Benz, McDonalds, Pfizer, FedEx, GE to name a few. He…