Carrie Masters of LGE Design Build: “5 Ways To Create a Wow! Customer Experience”

…It would probably be bringing women together as true supporters of each other not just in business but in life. I am all for the underdog. Doing things that help uplift, support and guide those in need (whether is being in confidence, business growth, friendship, etc.) I truly have a million different ideas on what I want to do to help encourage a place where we are all here to support, uplift, and love. I come from a place of kindness in everything I do…period.

As part of my series about the five things a business should do to create a Wow! customer experience, I had the pleasure of interviewing Carrie Masters, COO of LGE Design Build.

Carrie believes in people. Driven by empathy, she has a natural ability to identify talent and put people in roles where they will thrive. Masters responded to an ad to be a receptionist at LGE more than 17 years ago and has been a force of change, culture, and charity ever since.