Chelle Neff of Urban Betty: 5 Lessons I Learned From an Amazing Or Terrible Boss

An Interview With Phil La Duke

Prioritize Employee Concerns: I once worked for a salon owner eager to hire anyone who applied. However, when someone I had previously worked with — a less-than-stellar employee — applied, I expressed my concerns. Unfortunately, my concerns were met with blank stares, leaving me feeling invisible. To my surprise, that person was hired, disrupted the salon’s culture, and eventually left. In hindsight, I wish I had felt honored and heard in that moment. As a result, I now prioritize listening to team members who come to us with grievances about their colleagues

Leadership shapes us in ways we often don’t fully recognize until later in our lives. Good bosses can inspire, motivate, and foster growth, while difficult bosses can teach resilience, grit, and patience. Both experiences are equally valuable in molding our professional journey. Every leader brings their own…