Emotional Intelligence: Felicity Dwyer On What It Is, Why It Is So Essential, And How We Can Increase It

An Interview With Ben Ari

A good novelist will take us inside someone else’s reality and help us really see the world through their eyes. There is also research evidence that reading novels can help people develop empathy.

As a part of our series about “Emotional Intelligence, I had the pleasure of interviewing Felicity Dwyer.

Felicity Dwyer is the author of “Crafting Connection: Transform how you communicate with yourself and others”. She helps individuals and teams to connect and communicate, so that people feel heard and understood.

As a learning and development specialist, facilitator, coach, and speaker, Felicity has twenty years’ experience in helping leaders and managers overcome challenges such as managing difficult conversations, facilitating engaging meetings, and navigating change.

Thank you so much for joining us in this interview series! Before we dive into the main focus of our interview, our readers would love to “get to know you” a bit better. What or who inspired you to pursue your career? We’d love to hear…