“From Avocation To Vocation: How I Turned My Hobby Into A Career” With Debra Chin of MotoChic

An interview with Phil La Duke

Phil La Duke
Dec 3, 2019 · 9 min read

Customer service is everything. I strive to provide great customer service and hope that it will lead to happy customers. What I didn’t realize is just how supportive customers can be and how fulfilling those relationships with them are. I have customers who are now brand ambassadors because thoughtful, authentic customer service grew into real friendships with some pretty exceptional women.



  1. Customer service is everything. I strive to provide great customer service and hope that it will lead to happy customers. What I didn’t realize is just how supportive customers can be and how fulfilling those relationships with them are. I have customers who are now brand ambassadors because thoughtful, authentic customer service grew into real friendships with some pretty exceptional women.
  2. Building your own business can be lonely. Not everyone understands what, why, or how you are doing what you do. It helps to surround yourself with people who are good sounding boards, lift you up, cheer you on and inspire you. Personally, what I’ve done is build relationships with fellow entrepreneurs, sought out an executive advisor, and joined several meetup groups.
  3. Great press doesn’t always translate to immediate sales. Every time we’ve been buzzed about in the press, I had high hopes that orders would roll in. What I learned is that while great press helps brand awareness and credibility, sales impact is gradual. The article might remind a woman, ‘That’s right I heard about that bag and wanted to check it out! Instead of waiting three months to get it, I’ll get it next month.’
  4. Say ‘yes’ to every opportunity. My instincts told me to follow opportunities to see where they might lead but I didn’t always feel confident in that decision. It wasn’t until several chance meetings led to some pretty exciting partnerships that I realized my instincts have always been steering me in the right direction.

Authority Magazine

Leadership Lessons from Authorities in Business, Film, Sports and Tech. Authority Mag is devoted primarily to sharing interesting feature interviews of people who are authorities in their industry. We use interviews to draw out stories that are both empowering and actionable.

Phil La Duke

Written by

Author of “I Know My Shoes Are Untied. Mind Your Own Business” and “Lone Gunman. Rewriting the Handbook on Workplace Violence Prevention

Authority Magazine

Leadership Lessons from Authorities in Business, Film, Sports and Tech. Authority Mag is devoted primarily to sharing interesting feature interviews of people who are authorities in their industry. We use interviews to draw out stories that are both empowering and actionable.

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