Heroes Of The COVID Crisis: How Dr. Katherine Ortega Courtney is helping to ensure that vital services are accessible to 100% of New Mexicans

An Interview With Phil LaDuke

Phil La Duke
Authority Magazine
Published in
17 min readJun 4, 2020

--

What gives me hope is that this pandemic has provided an opportunity for people to reflect and reprioritize. Many of us have now seen just how much of our lives were “extra” and how much time and money we would spend in normal times on things that really don’t matter. If we can all slow down, cut out some of the clutter, and focus on what people really need to survive and thrive, we have a real opportunity to recover from this in a meaningful and possibly game-changing way. This crisis has really demonstrated to a lot of people that first we need to survive- which means access to basic things like food and housing, and then we can thrive. That has been the missing piece from so many conversations and initiatives to improve things like school outcomes. It’s not that kids in poor communities aren’t trying, it’s that so many of them are struggling to even get through the day that they physically can’t concentrate. I think many, many people have a much better understanding of that now.

As part of my series about people who stepped up to make a difference during the COVID19 Pandemic I had the pleasure of interviewing Katherine Ortega Courtney, PhD.

Dr. Courtney is an advocate for strengthening continuous quality improvement in all family-serving organizations, from health care to transportation, to create a seamless system of health and safety in each county. She promotes a data-driven, cross-sector, and technology-empowered capacity-building

--

--

Phil La Duke
Authority Magazine

Author of “I Know My Shoes Are Untied. Mind Your Own Business”, “Lone Gunman. Rewriting the Handbook on Workplace Violence Prevention”, and “Blood on my hands