Jen Locklear Of ConnectWise On The Labor Shortage & The 5 Things We Must Do To Attract & Retain Great Talent

An Interview with Phil La Duke

Phil La Duke
Authority Magazine
Published in
12 min readApr 10, 2023

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Invest in onboarding. In a remote world especially, onboarding is more important than ever. You want your employees to feel fully integrated into your company from day one (or really, even earlier — the weeks leading up to their start date are just as crucial). Send around colleague fact sheets; set up video-based intros; perhaps even set aside a small budget for setting up a remote workspace. Small gestures like these can make a major difference down the line when it comes to retention

The pandemic has allowed people to reevaluate what they want from work. This “Great Reevaluation” has led to the “Great Resignation” which has left the US with a great big labor shortage and a supply chain crisis. What can we do to reverse this trend? What can be done to attract great talent to companies looking to hire? What must companies do to retain their great talent? If not just a paycheck, what else are employees looking for? In this interview series called “The Labor Shortage & The 5 Things We Must Do To Attract & Retain Great Talent” we are talking to successful business leaders who can share stories and ideas from their experience that can address these questions.

As a part of this interview series, we had the pleasure to interview Jen Locklear.

Jen Locklear is Chief People Officer for ConnectWise. She has responsibility for engaging and developing high-performing ConnectWise colleagues, facilitating a professional environment that cultivates dynamic teams obsessed with partner success, and helping individuals grow and meet their career goals. Prior to joining ConnectWise in 2016, Jen held leadership positions at WilsonHCG as chief people and culture officer, and at Healthesystems as vice president of human relations. Jen has earned her Senior Professional in Human Resources (SPHR) and Senior Certified

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Phil La Duke
Authority Magazine

Author of “I Know My Shoes Are Untied. Mind Your Own Business”, “Lone Gunman. Rewriting the Handbook on Workplace Violence Prevention”, and “Blood on my hands