Ross Adickman of Amicon: The Future Of Retail In The Post Pandemic World

An Interview With Jilea Hemmings

Jilea Hemmings
Dec 1, 2020 · 7 min read

In terms of in-store shopping we’ve seen several retailers develop contactless shopping options. With contactless shopping, customers don’t have to physically touch the items they’re purchasing and the entire inventory of items is not on display. Instead, one of each item is typically displayed to show customers what the store carries and customers can notify staff of which items they’d like to purchase. Retailers have been brainstorming ways to make the entire transaction totally contactless with payment options on portable mobile tablets instead of stationary registers.

When planning for a post-pandemic world, all retailers are rethinking the design of their brick and mortar spaces. Attracting customers to physical locations is more challenging than ever, forcing retailers to pay attention to how the physical space plays a role in the overall retail experience. Factors like colors, temperature, sound, music and lighting are now important elements in any physical retail space. Retailers and hospitality groups are focusing on designing spaces to create a relaxing environment in order to attract customers.

Authority Magazine

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Jilea Hemmings

Written by

Founder Nourish + Bloom Market | Stretchy Hair Care I Author I Speaker I Eshe Consulting I Advocate For Diversity In Beauty

Authority Magazine

In-depth Interviews with Authorities in Business, Pop Culture, Wellness, Social Impact, and Tech. We use interviews to draw out stories that are both empowering and actionable.