Terrance Carpenter Of Not 711 Fulton ‘N7F’ On 5 Ways To Create a Wow! Customer Experience

TEAM — Together everyone achieves more: Recognize that creating an exceptional customer experience requires a collaborative effort. Story: My wife and I joined forces as a team to open our cafe, leveraging our individual strengths to bring our vision to life.

As a part of our series about the five things a business should do to create a Wow! customer experience, I had the pleasure of interviewing Terrance Carpenter.

Terrance Carpenter is an entrepreneur with a background in hospitality and management with extensive experience in real estate. He is the proud owner of Not 711, a black-owned soulful cafe located in the heart of Brooklyn. The cafe features smoothies, donuts ‘dopenuts’ a fun take on sweet treats, which are never fried and the hailed confused burger, made for vegans with a surprise twist of bacon.

Thank you so much for joining us! Our readers would love to “get to know you” a bit better. Can you tell us a bit about your ‘backstory’ and how you got started?

I appreciate the opportunity to share my story with your readers. Growing up in…