The Future of Healthcare: “People matter the most” with John Couris, CEO of Tampa General Hospital

People matter the most. As I’ve gotten older, I’ve realized that people are all that really matter — how I treat them, how I listen to them, how I work with them and how I can make a difference in their lives. In becoming a leader, I’ve learned that we can all use some guidance. Giving of yourself, your time and experience is one of the kindest and most meaningful things you can do. It allows you to not only gain insight and understanding, but active listening helps you be a better leader. I try to show my team I care about them as people. I celebrate birthdays, anniversaries and I write them a personal note letting them know I recognize their gifts and contributions. A thank you for a well-done job means a great deal to most of us. It’s important to show team members that you recognize their accomplishments and that you want to share it with others. A great way to do this is to send an “all team” email letting everyone know of the good work being done.

As a part of my interview series with leaders in healthcare, I had the pleasure to interview John Couris. John is the president and CEO of Tampa General Hospital, a nationally renowned nonprofit academic medical center. As a recognized leader in the healthcare industry, John has achieved tremendous success through innovation, technological integration, operational excellence and strategic collaborations.

Thank you so much for doing this with us John! Can you tell us a story about what brought you to this specific career path?

I started on the front lines in healthcare, working at a nursing home, working in patient transport…