The Future of Healthcare: “The number one issue that drives up prices in healthcare is the lack of transparency in the process” with Puneet Maheshwari, CEO of DocASAP

Christina D. Warner
Authority Magazine
Published in
8 min readMay 22, 2019


Lower the egregious spending in healthcare. The number one issue that drives up prices in healthcare is the lack of transparency in the process between payors, providers and consumers. The healthcare system needs to be clear about how prices are being charged for a particular service and/or procedure and let the supply and demand forces go to work in order for costs to level out.

I had the pleasure to interview Puneet Maheshwari. Puneet is the CEO and co-founder of DocASAP, a patient access and engagement platform for health systems, payors and physician groups. In this role, he is responsible for spearheading the company’s strategic direction and vision, managing industry partnerships and advancing its intelligent enterprise-grade technology. With a deep understanding of healthcare’s complex infrastructure and processes across payors and providers, Maheshwari founded DocASAP in 2012 on a mission to help healthcare organizations streamline patients’ access to care by navigating them to the right provider and care setting at the right time.

Thank you for joining us Puneet! Can you tell us a story about what brought you to this specific career path?

Prior to launching DocASAP, I was a management consultant at McKinsey & Company where I advised Fortune 500 companies in Silicon Valley. Previously, I served as the technical project lead in a Silicon startup, overseeing transpacific projects.

Regardless of what company I was at or position I was in, I have always been a consumer of healthcare and have experienced the friction that consumers face in the existing healthcare ecosystem. In problems lie opportunity. It was while I was at The Wharton School of Business at the University of Pennsylvania that my vision for DocASAP came to life. The pain points associated with the U.S. healthcare system and the unnecessary roadblocks…