The Future of Healthcare: “Why we need to eliminate the fax machine in healthcare”, with Curtis Gattis of LeadingReach

Christina Diane Warner
Authority Magazine
Published in
12 min readJan 10, 2020

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Eliminating the fax machine in healthcare. This is the foundational mission for LeadingReach, and a major issue for all healthcare organizations. The fax machine was patented in 1843 along with the telegraph and yet, it is still the primary method for patient referrals and remains one of the most outdated workflows across any industry. Not only is fax-based communication not fully secure, but it has a high failure rate and ultimately leads to the anemic 50% conversion rate for appointment referrals. It is time for us to choose a better way. Users on the LeadingReach Network can see upwards of 95% referral to appointment (RTA) conversion rates, and equally important, providers have an open communication channel with anyone on the network which provides 100% accountability…

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Christina Diane Warner
Authority Magazine

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