Women Of The C-Suite: “When you have a challenging situation or you need to address something difficult with the recipient, have enough compassion for them that you speak by phone or in person.” with Heather Adams

Take It Out of Email. People can never judge tone in an email. When you have a challenging situation or you need to address something difficult with the recipient, have enough compassion for them that you speak by phone or in person instead. They will be able to hear your tone, which is an important indicator to how you really feel. Being in person, in particular, helps to diffuse the situation rather than typing boldly and hiding behind a screen.

As a part of my series about strong female leaders, I had the pleasure of interviewing Heather Adams is the founder and CEO of Choice Media Communications. A self-proclaimed pop-culture junkie, Heather leads Choice’s impressive team of women as they serve preeminent voices in publishing, lifestyle, entertainment, business, sports and faith-based arenas…