Get a Chatbot to Increase Sales this Christmas!
Christmas is just around the corner! And it’s the perfect time to boost sales of your business and end 2018 in a high note. At least ⅕ of annual sales of a business occurs during Christmas and New Year Season. Therefore, using the right marketing and sales strategies will definitely increase your sales. As digital marketing plays a significant role in today’s business world, the use of right digital tools will pave the way to higher profits. Here, we are are going to tell you how to use chatbots, which is turning out to be the next big thing in the digital world to increase your sales.
What is a Chatbot?
In simple words, a chatbot is a software that can perform an automation of chat on a messaging medium or social media. So, you can use a chatbot to interact with your customers directly and perform assigned tasks automatically.
Why Chatbots?
Chatbots streamline interactions between people and services by being available on top of easily accessible mediums (like messenger, skype or web). This enhances customer experience and offers businesses new opportunities to improve user engagement. Chatbots also increase efficiency by reducing the unnecessary costs of manual customer service. On the other hand, people very rarely download apps nowadays. Therefore, a Chatbot is a handy replacement to Apps.
How to increase your Sales this Christmas with a Chatbot?
- Replying customer inquiries instantly
You may be getting a lot of questions from customers this time of the year. It may be about specifications of your products or services, prices, delivery of goods or anything. You can train your chatbot to answer these questions. Especially, FAQ section of your page is something that chatbot is really good at handling. Through this, you can increase the response rate of your FB page and above all, you can establish a customer service that never sleeps.
2. Recommending and suggesting products to your online visitors
Many visitors will come to your website, facebook page during this season when they are searching for products/services online. You can make this an opportunity to interact with your customers. When customers visit your web or page, you can utilize a chatbot to start a conversation with them. Let’s say that your chatbot is asking the customer what he/she looking at? Then the customer replies saying she is looking for Christmas decorations. Now, the chatbot can provide the details of Christmas decorations available at your store. This way it saves the time and makes the life of your customer easy. So, they will continue to shop with you because of the convenience.
3. Allowing customers to purchase products online
You can even connect a payment gateway with your chatbot to allow your customers to buy products online. This will be really easy for customers. So, if a customer like a product they can directly send a message to the chatbot and easily purchase it online. This is a very secure payment method and you don’t have to worry about safety. This is a hassle-free way in which you can even do multiple sales at the same time.
4. Informing customers about your seasonal offers and new products
You can push notifications to the users about offers and updates via chatbot, manage subscribers and broadcast messages to them easily. Instead of sending monthly subscription e-mails you can get a chatbot to these messages via messaging mediums which will be more easier to both you and customers. This also has more opportunity to catch the customer’s eye than sending emails.
5. Connecting directly with customers through online ads
You might have already planned a marketing campaign for the season through online ads, especially on FB. You can add a message now button to these ads. When customers click this button and send messages you can get the chatbot to answer their inquiries. Since the chatbot can reply instantly, your customers will be impressed by your quick response rate as well as if you this will save your time on manually replying to all the messages. As we mentioned earlier you can even lead those customers to purchase your products online.
6. Collecting information about customers
Customers are the key to your success. The better you know about your customers the better you can serve their needs, design your products based customer interests and personalize your offers. You can collect the information about customers through a chatbot by asking questions from your customers.
Now let me answer your big question! How do I create a chatbot? Is it a complex process. Do I need to have a knowledge on computer programming to do that? No! You don’t need to know to code and it’s a really simple process. Our techies at Autochatic have turned out creating a chatbot as easy as drawing a flowchart without no coding with our BYO(Chat)Bot platform. (https://autochatic.com/)
What is Special about Autochatic Chatbot Creation Platform?
Autochatic platform allows you to create your own chatbot for free! Unbelievable right? But it’s true. Wait a moment! You will be more amazed after you hear about its exceptional features.
- One and only multilingual chatbot creation platform available in the world.
- Powered by Artificial Intelligence and understands messages like humans with in-built Natural Language Understanding
- Can create a chatbot without any code.
- Easily integrates with your SaaS and backend Systems.
- Comes with built-in CRM and analytics
How to Create a Chatbot with Autochatic Platform?
You can simply visit Autochatic and create your own chatbot within few minutes. Take a look at this video to see how simple it is!
The coolest thing is Autochatic has now introduced a Christmas chatbot template to make your life easier this Christmas! So, you can use this Christmas chatbot template to BYO(Chat)Bot this Christmas :) All you have to do is to edit the texts, images, and GIFs in the template according to your desire.
Why do you think twice when you can get a chatbot for free and increase your sales? Once the Christmas is over you can train this chatbot to carry out day-to-day operations.
If you want to learn more you can read our tutorials and the blog. And if you have any questions you can post them on our community or just drop a message to our chatbot. We can even help you to create a customize chatbot to accommodate your unique requirements. Talk to us anytime because we have a customer service that never sleeps as we use a chatbot!
