Introducing Premium Plans for ItsAlive Facebook Chatbot Platform.

We are shortly going to hit 10 000 users from over 100 countries and we would like to thank you very much for your support. During this incredible journey, we’ve built valuable trust by working closely with some amazing agencies and brands as they search for new ways to engage via automated conversations. This translates to a more refined bot-building experience for you.

One thing that hadn’t changed so far was our pricing.

We’d like to let you know that we’re introducing premium plans, effective September 25.

All of you started out with a free plan, an option that will always exist because we understand it’s important to experiment before getting serious about bots.

What can your Facebook bot do with ItsAlive premium features ?

• Reply to as many Frequently Asked Questions as you want.
• Enable users to subscribe to your bot.
• Automatically send news from RSS Feeds to your subscribers.
• Manually broadcast messages.
• And a lot more!

Here is a sneak peak of how our pricing policy will work

• Free bots are limited to 1000 messages per month and will feature a “made with ItsAlive” watermark.
• Premium plans start at $19/month for 5,000 messages a month.
  Unlimited users. All current features and more in the works.
• Building unique bot experiences: We do tailor-made plans; whether it’s for building a bot from scratch, or providing customized add-ons which integrate with your existing bots. Please contact us.

Our goal is to make each future user feel like there’s a plan designed specifically for them. If this isn’t the case please tell us more about what you are building and we’ll find a way to help you get the most out of our bot-building platform.

Ultimately, we want to help big brands, small companies and agencies move faster by allowing them to build and manage bot experiences in minutes, not days.

Looking forward to see what you are going to build with ItsAlive.

Premium Q&A

Why are plans based on a per-message basis?
Our pricing model is based on messages that your bot sends and receives each month. We believe this is the smartest way to offer everyone a fair price, as well as maximum flexibility. This means you can send 1 notification to 5000 users. Or 10 messages to 500 people. If you have a specific idea in mind, please get in touch.

What do I get with a premium plan?
Premium plans enable you to freely use all ItsAlive features including:

• Building unlimited recipes (a recipe describes a scenario, and how the bot should react when encountering it)
• Using unlimited triggers including : keywords, notifications, RSS feeds…
• Having unlimited users or subscribers
• Sending unlimited notifications

The only limit is the number of monthly messages you send and bots you create.

What happens if I surpass my plan?
We will pause your bot. But not right away! Yeah, don’t worry. We will notify you by email once you’ve reached 90%, 100% and even 110% of your limit. You can then decide to wait until the end of the month or upgrade to a more suitable plan.

Are the limitations per account or per bot ?
The number of messages are limited to a specific account. This means that if you have several bots, you can share your messages with all your bots.

How can I check my consumption?
You will find you monthly message consumption directly within your profile settings in the “Billing” tab.

How and when can I upgrade?
You can upgrade or go back to free anytime. Please note that if you have started a premium plan and decide to end it, your premium plan will still be effective until one month after your last transaction date. If you upgrade to another premium plan, the difference will be automatically deducted and added to your next bill.

How are payments processed?
All our payments are processed via Stripe, a secure world-class solution. We accept all credit cards and other payments are possible via custom plans. Our billing is powered by FreshBooks.

Where can I find my invoices?
All your invoices will be added to your profile each month.

What if I’ve already created my account?

Don’t worry. Limitations come into effect on September 25. If you already have an account that has processed more than 1000 messages per month, you have until then to upgrade your plan.

Please contact us if you need a tailored solution for your business.