#5 Fixes to Google Backup and Sync Not Working on Mac & Windows

Gorjan Kolev
Backupology
Published in
3 min readMay 3, 2022

Backup and Sync was a desktop application on Mac and PC that could safely back up your files and photos to your Google Drive account.

If your computer stops working or replaces your laptop, you can use Back and Sync to quickly restore these files to your new computer.

With a storage capacity of 15 GB and a standard feature on most Android devices, Google Drive is definitely one of the most used and relied-on cloud storage solutions for Android.

You can save photos, videos, documents, chat backups, contacts, etc. Because Android and Google Drive are home-grown products, Google Backup is constantly updated with all features, making it easy to sync.

Google Drive is secure cloud storage that allows users to store files and data and share and sync files across devices. You can back up your required data to a disk that you do not want to lose in the future.

Some users have reported that Google Backup and Sync do not work on Windows 10 and Mac.

Yet, many Backup and Sync users check to see if this is the case, and their Google Backup and Sync have stopped working. Several reasons can cause this problem:

  • The Google Drive application has not been updated;
  • Network connection failure;
  • Storage space could be the issue;
  • Because the third-party application has lost access to each task to Drive;
  • Application data may be corrupted.

Fix no.1Change the network (proxy) settings

Check that the network connection is stable. A strong network connection is a prerequisite for performing the “sync or backup” task, so make sure your network connection is strong and check for defects.

If the relationship is bad or disconnected between processes, the task will not be completed resulting in an incomplete task.

Fix no.2Update to the latest version of the program

Because the original Google Backup and Sync is no longer available, we recommend that you first update your desktop to the latest version of Google Drive to see if it works.

Fix no.3Disable firewall settings

Firewall and antivirus protect your computer from unauthorized malware and viruses. When you enable them, it will start scanning your computer to save it.

So if Google Drive starts the backup and sync process at that time, it may block your Internet connection or Google Drive due to unusual activity.

Fix no.4Run backup as administrator

If backup and sync do not have administrative privileges, you may also encounter errors by not opening Google Backup and Sync.

Fix no.5Reinstall the app

This step is as simple as it looks. Sometimes, the update does not happen appropriately while updating or installing an application. Sometimes, an application can be working with flaws, which gives a poor result.

Conclusion

The above are the reasons and solutions why Google Backup and Sync do not work on Mac and Windows.

Ultimately, the Backup and Sync desktop application will inevitably have various problems, and from time to time, it is time-consuming and problematic to fix.

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Gorjan Kolev
Backupology

Content writer, geek and combine them together you will find out I write about IT stuff.