Crucial Concerns for Office 365 Backup Tools
Microsoft 365 (formerly known as Office 365), as one of the most popular software tools for organizations of any size, is still vulnerable when it comes to a good backup service.
Many managed service providers rely on Microsoft Office 365 (O365) for their internal staff and customer service.
However, Office 365 backup tools and solutions may not be as complete as you might think. And if you do not take steps to protect your content and data, you risk losing it. It can be defined as a catastrophe for many organizations if you don’t rely on a proper Office 365 backup for MSPs.
Service Management (MSPs) must successfully cope with the growing service providers of small businesses and organizations. This means that they need to make decisions for their current and future clients to offer protection, efficiency, and support.
It will eventually bring further customer retention and profitability.
With the many business applications used and used every day in Microsoft 365 — features of Microsoft Teams — there is a lot of information and data that must be protected across the client database.
Microsoft Office 365 is a suite of related applications and software programs. As a result, there are many interface applications, and you may need to operate a wide range of different types of software.
Nonetheless, Microsoft does not offer a single unified API for accessing all information and data. As a result, you may need to use several different APIs, including legacy APIs, to access the data you need.
Here are the top crucial concerns for Office 365 backup tools:
Faults in Self-Hosted Backup Offerings
MSPs are responsible for the entire infrastructure behind their backup solutions, including everything from installing and configuring the software to managing Microsoft 365 connections and storing all backups.
Not only that, MSPs are responsible for configuring the platform, including server maintenance and deploying backup schedules that work with current storage and capacity.
Importance of a SaaS Backup Solution
MSPs and clients need a backup plan that can be scaled up. The secure SaaS solution provides MSPs and customers with greater freedom and flexibility in growth and better business continuity.
The backup solution with features such as end-user recovery, opportunities to gradually increase space, and multi-platform functionality gives customers freedom for more remarkable potential growth and productivity.
Multi-Tenant & Multi-Geo Accessibility and Management
Being an MSP means managing services for a multitude of clients and situations. The first hurdle is to make sure you can handle all of your different customer tenants seamlessly.
You, as an MSP, will no longer have to worry about meeting customer data sovereignty requirements! Having a backup solution that can handle the multi-geo functionality of Office 365 will give you an exceptional edge in the market.
There are many other considerations. Price is always an essential factor, and you will want to look at customer service. A myriad of providers offer online support and messaging, but the quality can vary.
It all depends on the features provided by the backup provider and how they handle the Office 365 backup for MSPs.