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4 Great Bug Reporting Tools For Your Development Pipeline

There are plenty of bug tracking solutions on the market. Let’s take a closer look at some great contenders.

What is bug tracking?

Before we get into the list of tools, let’s first define our objective — bug tracking. Simply put, bug tracking is the process of logging and monitoring bugs or errors located in software testing. During this process, your software engineers and testers will not only search for and discover bugs, they’ll enter them into a system to track those issues as they are addressed. Adding to this mix is the ability to assign bugs to specific developers (or groups) and be alerted when a bug moves from one status to the next.

#1 Zoho BugTracker

Zoho BugTracker is a free issue tracking service that is part of the fairly massive amount of tools offered by Zoho. Zoho has been around for quite some time and they know how to deliver user-friendly solutions that can help your company succeed, and their BugTracker goes a long way to prove that.

  • Third-party integration
  • Service Level Agreement automation
  • Customized statuses, fields, and workflows
  • Related bugs linking
  • Email template customization
  • Collaboration tools (such as discussions and forums).
  • Invoicing, expense, and timesheets
  • File storage and sharing
  • User administration and access roles
  • User-friendly bug dashboard
  • GitHub and BigBucket integration
  • Standard Plan — $2.50/user/month — 10 projects and starts from 6 users and goes up to 10 users.
  • Premium Plan — $3.00/user/month — Unlimited projects and users.

#2 JIRA

JIRA is a bug tracking tool used by thousands of software professionals. This solution is built for every member of your development team, which makes it an integral component of the planning, tracking, and release of your software. With JIRA you can use an out-of-the-box workflow or create your own to perfectly match how your software development team works.

  • Sprint planning
  • Distributed tasks
  • Prioritization and discussion
  • Real-time visual data
  • Integrates with Confluence, Bitbucket, and other third-party services
  • Knowledge management
  • CI/CD pipeline monitoring
  • Product roadmap
  • Automation
  • Standard — $7/user/month — unlimited users and 1 site with advanced permissions and project roles
  • Premium — $14/user/month — unlimited users and 1 site with global and multi-project automation
  • Enterprise — contact for pricing and features.

#3 Bugzilla

Bugzilla is a bug tracking tool created by Mozilla, which has been around for quite some time. This is one of the solutions that can be installed in your datacenter. Bugzilla is open-source, free, and is used by the likes of Mozilla, Apache Project, and Red Hat.

  • Reports and Charts
  • Patch views
  • Bug listing can be prepared in various formats
  • Scheduled reports (daily, monthly, and weekly)
  • Automated detection of duplicate bugs
  • Bug priorities by customer
  • Resolution prediction
  • Optimized database for performance and scaling
  • Hardened security
  • Advanced query tool
  • Editable user profiles
  • Permissions system

#4 Mantis Bug Tracker

Mantis Bug Tracker is another solution that can easily be installed in your data center. And with an added bonus of a mobile application, this tool is incredibly user-friendly. In fact, once you get it up and running, Mantis might be the easiest bug tracker you’ll use.

  • Reports and graphs
  • Source control integration
  • Custom field support
  • Time tracking
  • Multiple projects
  • Issue, change, and roadmap watching
  • Unlimited users, issues, and projects
  • Access control
  • Customizable
  • Platinum — $45.95/month
  • Volume Licensing — check their cost calculator for pricing
  • Enterprise — contact for pricing

Conclusion

Although there are plenty more bug tracking solutions available, one of these four can easily meet and exceed your needs. You owe it to your developer teams to employ a bug tracking system, to help make the daunting task of solving issues with your company software a bit easier.

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Emma White

I’m a tech writer, IT enthusiast, and business development manager living in Miami.