4 Steps to Enhance Volunteer Management Processes

Are volunteers continuously leaving your organisation? Let us help out you with these tips!

Charlene Chua
bantu
4 min readJan 10, 2019

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A recent survey conducted by the National Volunteer and Philanthropy Centre noted the rising trend of volunteerism, which spells GOOD NEWS for the Social Services Sector. While this is calls for a celebration, the issue of volunteer management becomes ever more glaring — and this issue needs to be addressed.

Based on a study conducted by bantu, we discovered that the lack of rigorous volunteer management processes hinders volunteer’s retention rates which confers great repercussions on organisations later on.

Now that you know the challenges and repercussions, here are 4 easy steps you can take to enhance your volunteer management processes.

Step 1: Set Goal(s) to Reach Your Mission(s)

Setting goals not only helps your organisation to achieve its mission, but it also serves as a guideline for the establishment of specification processes along the way.

To help you with goal setting, we picked out this comprehensive framework known as ‘SMART’: it stands for specific, measurable, attainable, realistic and time-bound.

The SMART framework can help you to define your goals clearly — shaping your development plans quantitatively and qualitatively.

Step 2: Use Technology to Simplify Volunteer Management Processes

Now that you have set your goals, check that you have the right tools to help you achieve them. Try using an automated software to run your volunteer management processes — it saves you a lot of precious time. That way, you can spend more time on other more important tasks.

There are many volunteer management systems out there that integrate processes with technological tools. Choosing the right volunteer management system can be a challenge, but always remember — the best software seeks to help you manage both volunteers and processes easily.

Step 3: Have an Integrated System for Recruiting and Managing Volunteers

Many organisations out there are still using multiple applications to record information from various processes of a project.

We have a suggestion for you: instead of recruiting and managing volunteers on separate platforms, why not try bantu Workspace?

The cloud-based platform integrates volunteer recruitment and management all on a single platform, allowing volunteer managers to get a centralised view of volunteers and project progression.

Step 4: Adopt a Targeted Recruitment Strategy

When it is finally time to recruit volunteers for your project, adopt a targeted recruitment strategy. What does that really mean? This essentially means that you only want to recruit volunteers who fit the bill — the ones you really you need. Implementing a targeted recruitment strategy saves a considerable amount of time and effort of volunteers and volunteer managers.

bantu Workspace makes volunteer recruitment so much easier with a targeted form generator, which helps you to designs concise sign-up forms for your volunteers.

Sections of bantu form builder to customise forms for your volunteers

Furthermore, you can streamline the process of volunteer selection with access to information from individual volunteers in your volunteer pool.

Simplify your volunteer management process by adopting these 4 easy steps!

Wondering if there is a software which helps you to achieve these 4 steps? Try out bantu Workspace today. Click here to schedule for a free demo!

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