👋🏻 💬 Say Hello to SMS Launcher

Schedule & automatically send personalised messages to your volunteers with Workspace!

Janelle Lee
bantu
3 min readJan 16, 2019

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🎉 As of today, bantu Workspace’s users can send customised and automated SMSes in our coolest feature yet, 💬 SMS Launcher!

At bantu, we’re constantly innovating to deliver greater value to our customers. A feature suggestion we’ve received countless of times: Automatically send reminders to volunteers. Ta-dah, we made it happen, and more!

What if you could send hundreds or thousands of personalised text messages quickly and efficiently, reach more volunteers faster, and increase attendance of your volunteer projects?

Our new feature, SMS Launcher lets you do just that! 😎

So, what is ‘💬 SMS Launcher’?

💬 SMS Launcher helps you to schedule and bulk send, thousands of personalised messages to your volunteers and donors through SMS – easily and automatically.

We help you AUTOMATE four important SMS Campaigns:

  1. Timeslot Reminders: An automated SMS to remind volunteers of volunteering timeslots
  2. Thank You Messages:
    An automated SMS to thank volunteers for their time and effort
  3. Approval of Volunteers:
    An automated SMS to inform volunteer of an successful signup
  4. Rejection of Volunteers:
    An automated SMS to inform volunteer of an unsuccessful signup

How does 💬 SMS Launcher work?

It’s really simple–create, schedule and send! ;) As volunteers join your volunteering projects, they’ll start receiving your SMS automatically. Sweet!

SMS Launcher: Crafting your personalised messages according to your organisation’s brand

1. Create Personalised Messages

Set a delay in hours or days:

  • Workspace automatically searches for the correct volunteers who should receive the automated SMS
  • Workspace automatically calculates when to send the SMS, based on the project’s timeslots

This means, even if you have 100 dates and/or 1000 timeslots in your volunteering project with thousands of volunteers — you can sit back and let Workspace automate everything for you! ✨

Use our built-in custom fields feature (we call them ‘bantu fields’) to populate your Automated SMS Campaign with volunteer names, your organisation contact and other important project details — information populated from Workspace’s main dashboard.

Personalise your messages by inserting custom fields — ‘bantu Fields’

2. Schedule & Activate Automated SMS Campaigns

With one click, switch on and off your Automated SMS Campaigns immediately

3. Track SMS usage with our nifty Usage Dashboard

We don’t want to leave you in the dark with your SMS usage when you use our new powerful tool. Know exactly what SMS was sent to your volunteers, when it was sent and how many SMSes were sent. You’ll always have control over your usage.

You’ll always be in control with SMS Launcher’s Usage Dashboard

How Do I Set Up 💬 SMS Launcher For My Organisation?

If you’re not already a bantu Workspace customer, drop us a quick note and we’ll hook you up with a free 30-days trial of our awesome volunteer analytics and engagement product… and then log in to try SMS Launcher for yourself ;)

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Janelle Lee
bantu
Editor for

Social Entrepreneur, Coffee Lover \\ Product Lead @ bantu