Leo Marti
BBC UX&D Film Club
Published in
8 min readSep 29, 2015

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Handpicked list of great movies and talks screened during the BBC UX&D Film Club, updated weekly.

The Theory of Everything — Demis Hassabis (Google DeepMind CEO)

Following the interesting discussion we had last week about conversational UI, we’ll be watching a talk from Google DeepMind’s CEO about AI and general learning algorithms capable of solving any problems.

Conversations are the new Interfaces — Alper Çuğun

Curated by Calliope Muse

We’ll talk about the why, what and how of designing and developing conversational user interfaces. We use this term to refer to the current trend where users perform actions and receive information based on constrained natural language input.

We have built several systems based on this paradigm with promising results both in terms of user acceptance and development speed. Based on these experiences we believe that conversational interfaces could become the dominant paradigm for how experiences are delivered in the future and for how we interact with most digital systems.

How giant websites design for you — Margaret Gould Stewart

Facebook’s “like” and “share” buttons are seen 22 billion times a day, making them some of the most-viewed design elements ever created. Margaret Gould Stewart, Facebook’s director of product design, outlines three rules for design at such a massive scale — one so big that the tiniest of tweaks can cause global outrage, but also so large that the subtlest of improvements can positively impact the lives of many.

How Airbnb designs for trust — Joe Gebbia

Joe Gebbia, the co-founder of Airbnb, bet his whole company on the belief that people can trust each other enough to stay in one another’s homes. How did he overcome the stranger-danger bias? Through good design. Now, 123 million hosted nights (and counting) later, Gebbia sets out his dream for a culture of sharing in which design helps foster community and connection instead of isolation and separation.

Lessons from 5 years of Lean UX — Jeff Gothelf

Since the idea first percolated in 2010 through to its current state as a permanent hashtag on Twitter, Lean UX changed the way we look at designing products — including how we work with our colleagues in product management, software engineering, marketing, and executive leadership.

Curated by Rob Brathwaite

Connecting The Digital To Analog — Brian Suda

Curated by Barry Briggs

“Going digital” is all the rave. From apps to QR codes, everyone’s trying to bring you online. This talk focuses on the other direction; taking digital objects and projecting them into the analog world. From print-on-demand to just-in-time analog information, there is a lot of power and usefulness with paper. To do this, we don’t have to give-up any of our existing knowledge.

Establishing the Design Practice at Spotify — rochelle king

Curated by Rob Brathwaite

We’ve spent the past year at Spotify working to establish our design team and making design play a more strategic role in the company. We’ll share what we’ve learned (successes and failures) and talk about how we’ve been partnering with Engineering and Product Management to make Design a key part of everything we do. Rochelle King is Global VP of Design and UX at Spotify where she oversees the teams that are responsible for user research and designing the product experience at Spotify.

What the hell is UX Strategy and why it’s crucial! — Jaime Levy

User experience (UX) strategy lies at the intersection of UX design and business strategy. This talk delves into this crucial practice, which relies on empirical, lightweight tactics for pushing cross-functional teams toward a unique digital solution that customers want.

Several UX strategy techniques will be demonstrated that you can use for crafting consumer products regardless of your work environment. It will start with a primer covering topics such as competitive analysis, validated user research, disruptive mental models, and why your product must deliver superior value through a “killer” user experience. The business case of Airbnb will be deconstructed so you can see how they started (by running experiments), ambitiously scaled (with growth hacking techniques), and monetized their value proposition (with an innovative business model).

Three TED talks about productivity

Tim Ferriss’ (author of the 4-Hour Workweek) fun, encouraging anecdotes show how one simple question — “What’s the worst that could happen?” — is all you need to learn to do anything.

Jason Fried has a radical theory of working: that the office isn’t a good place to do it. He calls out the two main offenders and offers three suggestions to make the workplace actually work.

Tom Wujec presents some surprisingly deep research into the “marshmallow problem” — a simple team-building exercise that involves dry spaghetti, one yard of tape and a marshmallow. Who can build the tallest tower with these ingredients? And why does a surprising group always beat the average?

Three inspiring TED talks about creativity

Curatad by Al Jones

Is your school or workplace divided into “creatives” versus practical people? Yet surely, David Kelley suggests, creativity is not the domain of only a chosen few. Telling stories from his legendary design career and his own life, he offers ways to build the confidence to create…

Radio host Julie Burstein talks with creative people for a living — and shares four lessons about how to create in the face of challenge, self-doubt and loss. Hear insights from filmmaker Mira Nair, writer Richard Ford, sculptor Richard Serra and photographer Joel Meyerowitz.

Curated by Jane Murison

Challenges and problems can derail your creative process … or they can make you more creative than ever. In the surprising story behind the best-selling solo piano album of all time, Tim Harford may just convince you of the advantages of having to work with a little mess.

Steve Jobs’ Stanford Commencement Address

Drawing from some of the most pivotal points in his life, Steve Jobs, urged graduates to pursue their dreams and see the opportunities in life’s setbacks

Everybody Hurts: Content for Kindness — Sara Wachter-Boettcher

This week, we’ll watch a talk recommended by Barry about how clear intentions and compassionate communication can strengthen your designs.

“We all want interfaces that feel human — where the content is friendly and everything flows right along. But being human isn’t just about being breezy.”

Mind the gaps; designing multichannel service experiences for real people — Andy Polaine

We’ll start the year with an interesting talk about Service Design, that is especially pertinent for us. Being in an organisation that offer multiple products, using Service Design techniques could help us to bring those products closer together, and offer a more unified experience.

11 truly thrilling talks — Philippe Starck

This week, it’s the world renowned Designer Philippe Stark that curated the talks for the UX&D Film Club (and TED)! He handpicked talks about science and design — ideas that spur imagination and inspire creativity.

The magic and mystery of Big Data — Harper Reed

It’s worth watching this talk just to see the outfit of the speaker! In addition, you’ll also learn about Big Data, a hot topic at the BBC.

Harper Reed, former CTO of Obama for America and of Threadless.com, will walk us through Big Data and how we can use this mysterious technology in our businesses. Just kidding. He hates big data. He’ll tell us why.

Leading a Distributed Team of Introverts — Kyle Neath

Most designers I know are introverts. We love to hide in our corner and imagine the pixels that could be. We love to write essays on our process. We sit on the train, headphones blocking out the world, deep into our Kindles while everyone socializes around us.

Yet most design teams I know are centered around in person interaction. We craft our offices out of big open spaces: perfect for the hovering art director to roam about. We fetishize the dream team locking themselves in a room together to create the next big thing. And we ask people to present their designs, in person, to a room full of others for critique.

GitHub didn’t have an office for the first six months I was an employee, and as of today, only about half our team works out of our main office. In this talk, I want to go over the systems and processes that we’ve developed as a distributed team, and why I think it’s an important lesson for introverts everywhere.

HUMAN — Yann Arthus-Bertrand

A beautiful and touching movie about what makes us human. Yann Arthus-Bertrand — one of my favourite photographer — spent three years collecting deeply personal and emotional stories from a vast panel of human subjects, ranging from Afghan refugees to American death-row inmates around topics that unite us all; struggles with poverty, war, homophobia, and the future of our planet mixed with moments of love, happiness and dazzling aerial imagery.

Stop Fighting, Start Designing — Dan Brown

Basic techniques for dealing with conflict and the 4 virtues of collaboration.

Building a Winning UX Strategy Using the Kano Model — Jared M. Spool

The ultimate goal for user experience is that users enjoy using your product or service. Many companies use satisfaction as a metric for measuring their success. But satisfaction is really just the lack of frustration. You should be focused on what you can do to delight your users.
Jared Spool, founder of User Interface Engineering presents the Kano Model which helps you gauge your users’ expectations. When you approach delight from a perspective of pleasure, flow, and meaning, you can then determine which features meet these objectives.

3 short talks form IIBA 2015

Design and exponential technologies

Applying User Centred Design and the Lean Start Up ethos to Digital Projects

Digital Transformation

The challenges faced in keeping up with rapidly evolving customer expectations

Informing strategy and design through feedback analysis

How analysing user contacts and feedback contributes towards a more robust product roadmap

Jiro dreams of sushi

A thoughtful and elegant meditation on work, family, and the art of perfection, chronicling Jiro’s life as both an unparalleled success in the culinary world and as a loving yet complicated father.

Burn your select tags - Alice Bartlett

“Native select boxes are rubbish and I have the user research videos to prove it. In this talk I’ll show videos from a recent user research session around the design of a form on GOV.UK. I’ll talk about the many failings of select boxes to meet the needs of less technically capable users.

I’ll finish with some suggestions on alternatives to select boxes, including the solution GOV.UK came up with.”

10 Tips For Effective Workshops — Alison Coward

Workshops are becoming the heart of design, innovation and strategy projects. You need to bring people together — your clients, your colleagues, users — to gather information, generate ideas and identify the best solutions. We generally have a finite time to glean information from clients, this tips will help ensure you’re able to make the most of it.

Working the edge, leading change gracefully — Sarah B. Nelson

Systems-focused leadership and team development for the creative disciplines.

How to help Design, UX, R&D and Product leaders like you develop thriving teams so they can do what they do best: design inspired products and services.

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Leo Marti
BBC UX&D Film Club

Founder at Positive.Design, ex-Design Lead at BBC, I love to bring people together to turn complex problems into simple and delightful solutions.