Specialised AI Agents (BCS-As)
The BCS-As can be employed not only to represent a hotel as a whole including all its amenities and services, but can also be employed to focus on enhancing a specific area of the hotel’s experience or service.
The BCS-As can be created, customised, and trained specifically for:
- Hotel’s Restaurants
- Hotel’s Spa
- Hotel’s Events, both organised by the hotel or by the hotel’s customers
- Hotel’s Business Centre
The BCS-A for Hotel’s Restaurants:
Restaurants within hotels, particularly those in luxury accommodations, offer a unique experience and are linked, either directly or indirectly, to a wealth of useful and fascinating information. This includes details about ingredients, cooking recipes, as well as cultural and historical contexts. A BCS-A for a hotel’s restaurant(s) can be developed using all of this information.
Hotel guests can ask the BCS-A about menus, table setups, seating capacity, restaurant design and space, chefs, kitchen staff, request recommendations, make reservations, and inquire about special events or bookings, among other things.
A hotel’s spa serves as a haven for relaxation and reflection. The more familiar hotel guests are with the treatments, facilities, and relevant experience information, the more they can enjoy their time at the spa.
To improve their experience, hotel guests can inquire with the VCSA about treatments, schedules, treatment bookings, recommendations, spa amenities and facilities, as well as make or modify their reservations and bookings.
A specially trained BCS-A is ideal for hotel events, whether organised by the hotel or hosted on its premises. Both scenarios provide an excellent opportunity to utilise the BCS-A to enhance value for hotel guests.
In both instances, hotel guests have the option to inquire with the BCS-A regarding events taking place at the hotel, including their schedules, programs, speakers, and types of events. They can also reserve events and modify their bookings. Additionally, guests can organise their own events, discuss floor plans, designs, and the facilities and amenities provided by the hotel for events.
The BCS-A for Hotel’s Business Centre
Similar to earlier instances, a specialised BCS-A can assist hotel guests in obtaining details about business center facilities and amenities, discussing the availability of meeting and conference rooms, making bookings, and modifying reservations.
Specialised BCS-As are not only useful for hotel guests but can also be utilised by hotel staff if necessary.
