4 in 10 people haven’t switched broadband in 5 years, why this is bad

Jess Rego
Bean Blog
Published in
2 min readMar 2, 2017

Fresh off the heels of Monday’s announcement that only 7.7m households switched their energy supplier last year, ISPreview.co.uk has released a survey showing that an incredible 4 out of 10 households have not switched their broadband supplier in the past FIVE years. Furthermore, only 29.8% of people have switched once and a further 15.2% have switched twice.

Without context these figures don’t mean much. However, when you consider that 29.6% of households with superfast broadband say that they are dissatisfied with their speeds, it seems that we consumers are not applying enough pressure to the broadband industry.

So, what about the money? Reviewing current broadband contracts, we can see that Origin Broadband is offering a simple broadband contract for £17.99, with no connection fee, vs Sky who will charge £36.99, plus a connection fee of £9.95, for a slower connection but free minutes from your landline. Assuming you don’t use your landline, you could save close to £240 per year if you switched. Therefore, it doesn’t take a maths whizz, thankfully, to work out that the 41.9% of households who have not switched in five years could have saved around £1,200 if they had done so.

To some (lucky!) people, £1,200 may not seem like a significant figure, but given that the news today states that nearly 8 in 10 people cannot afford to buy a new home in their local neighbourhood, there is a clear need for people to optimise their finances in this way.

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