Tips for Taking Care of Clients for Long-Term Profits

Customer loyalty is rewarding — and challenging

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Getting a new client is a reason to celebrate, but that new client is worth less than the loyalty of a current client.

“….Acquiring a new customer is anywhere from 5 to 25 times more expensive than retaining an…

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“Success is a journey, not a destination.” — Arthur Ashe

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Patricia Haddock

Patricia Haddock

Writer, editor, coach helping people move from where they are to where they want to be. Find me at Mind Cafe, Illumination, Coffee Times. & pat@phaddock.com.

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