“Digital Body Language” Is Everything: Interview with Erica Dhawan (Letter — October 28, 2021)

I recently sat down with author, Erica Dhawan to discuss her new book, Digital Body Language: How to Build Trust and Connection, No Matter the Distance

To learn more about the importance of understanding digital body language, click here.

Posts you may have missed:

Choice Architecture: Your Decisions Aren’t Entirely Yours (Interview with Eric Johnson) (Letter — October 12, 2021)

I recently sat down with author, Eric Johnson to discuss his new book, The Elements of Choice: Why the Way We Decide Matters.

To learn more about how the design and presentation of options influences consumer choices, click here.

The New Norms of Business: Interview with Nathalie Nahai (Letter — October 9, 2021)

I recently sat down with author, Nathalie Nahai to discuss her new book, Business Unusual: Values, Uncertainty and the Psychology of Brand Resilience.

To learn more about evolving consumer and employee behaviors, click here.