AI & Communications #EmotionAIChat Highlights from 3/18/2020

This month, our #EmotionAIchat Twitter discussed the topic, “AI & Communications.” Below are each of the questions along with some of our favorite answers for you to check out, but if you want to see the whole chat, head over to Twitter and follow the #EmotionAIChat hashtag!

Question 1: How is AI currently being used to improve communication from person to person and from customer to company?

Question 2: What are some companies that are utilizing AI in their customer service departments or call centers and how are they doing it?

Question 3: Apart from conversational analytics what else is AI using to improve communication across channels?

Question 4: What is conversational analytics pulling from your voice and how is it being used?

Question 5: What are some of the best voice assistants available currently and who is optimizing them in their business dealings?

Thanks to everyone that participated in this month’s chat! This is a re-occurring chat on Twitter every month so stay tuned for next month’s date and time! To learn more about Behavioral Signals head to our website or sign up for our newsletter here.