A friends take

One of my close friend’s Allyssa is a psychology major here at UB. I asked her for her opinion first if she thinks that there will be an increase in the need for bilingual employees in the future of work, and also if she thinks having more bilingual employees will help people feel more welcome and comfortable

“I do believe that being bilingual can be very useful in the future when it comes to work, just as it is now. Many employers look for bilinguals during the hiring process, particularly to communicate with diverse customers…” (Finley, 2018). By hiring bilingual employees, the company is broadening their customer base because they are now able to interact with customers in which they could not interact with before.

This also creates jobs for those who are coming to this country and are currently still learning a language. If someone had just arrived to the United States a couple years ago, chances are they are still learning English. By hiring that individual, you’re helping your company grow and expand, and you’re helping the employee perfect their English skills.

There is also a sense of inclusiveness when you hire a bilingual employee. “…Society might feel a sense of inclusion and therefore feel comforted, knowing that they are supporting companies in which are accommodating to all…”(Finley, 2018). When more people are welcome and included at your business, it says a lot about the ethics of your business. Customers will realize this and they will appreciate that your business is helping others.

Whether having a bilingual workforce benefits your business, your customers, or your employees, it never hurts to have workers who are able to communicate with people of different cultures. As workplace bilingualism expands, so will the business and personal relations that we build with others.

Finley, A. (2018, October 2). Bilingual benefits. (M. Kalinowski, Interviewer)