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The Best Cold E-Mail I’ve Ever Received

Jon Torrey
Better Marketing
Published in
7 min readMay 15, 2020

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Photo by Marvin von Hagen on Unsplash

I get a lot of cold e-mails to both my personal and work e-mail addresses. This is a near-daily occurrence and frankly, I ignore about 99% of them. While open rates can range from 15% — 28% for these types of e-mails, response rates tap out at about 16%. That means if you sent an e-mail to 100 people, you’d be doing really well if two responded.

No, this doesn’t mean e-mail marketing is dead. Given the costs associated with sending cold e-mails and the potential return on investment, it’s still a critical and effective strategy to generate new customers.

Today was the first time in a very long time that I responded to a cold e-mail and took action after receiving it. I’ll break down the e-mail, why I responded, and attempt to measure the brand value from my response.

The Subject Line

Subject lines have been found to significantly impact open rates and I’ve seen some good ones in my day, but what caught my attention this morning while checking my e-mail was the subject line, “Hyped Care Package from Suplexed.” Without hesitation, I clicked into the e-mail:

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Better Marketing
Better Marketing

Published in Better Marketing

A publication by and for marketers. We publish marketing inspiration, case studies, career advice, tutorials, industry news, and more.