How to Write High-Quality User Story

Eiki Takeuchi
Beyond Agile Leadership
11 min readDec 26, 2023

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Since a User Story is a core, valuable deliverable in Agile, making a high-quality User Story is critical for a high-performance Agile team.

Start with the User Story

User Story is a good starting point in Agile because it is a core PBI (Product Backlog Item) to construct the hierarchy of the Product Backlog and is the primary value that should be delivered in each Sprint for end-users. Therefore, understanding the User Story and how to make it quality is critical in Agile development. There are many techniques, tips, and best practices of how to write it well. Once you understand them, your Agile team’s performance will improve significantly, and you can apply these practices to other types of PBIs, such as bugs, change specifications, refactoring, etc.

This article presumes you understand two key terminologies: a Product Backlog and a Product Backlog Item (PBI).

  • The Product Backlog is the core artifact in Agile, which consolidates all information about a product such as requirements, estimation, progress status, communication, and so forth. It is called WBS (Work Breakdown Structure) in waterfall management.
  • The Product Backlog Item (PBI) is a piece of work in the Product Backlog. Some people or projects call it tickets, tasks, or issues. The Agile team plans…

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Eiki Takeuchi
Beyond Agile Leadership

I'm Eiki Takeuchi. I work as a Scrum Master/Agile coach. I regularly write about Scrum, Agile, and leadership on Medium. X: https://x.com/eiki234