BICO TAGGED: Optimising Maintenance, Cleaning and Recharging to Maximise Fleet Availability.
BICO AI, the leading AI operations optimisation platform for micromobility operators, today announced BICO Tagged.
BICO Tagged utilises Artificial Intelligence (AI) to automate service workflow, optimising maintenance task creation and dispatching appropriate field teams.
Whether its rebalancing, recharging, maintaining or cleaning a micromobility fleet, Tagged has been designed to maximise operational efficiencies to reduce unit economics and create sustainable, profitable operations. The platform is interoperable with any micromobility service, agnostic to maintenance task, vehicle type and adapts to any business or operational model.
“Sustainable transport modes such as micromobility must focus on ways to become sustainable businesses, profitability is a must”
said Tom Nutley, BICO AI Chief Executive Officer. “Today’s micromobility systems rely on large operational teams, manual processes and legacy systems to maintain their fleets. An inoperable bike, scooter or vehicle can have a huge impact on both rental and parking availability, customer satisfaction which ultimately results in not only lost revenue, but also lost repeat users and increased operational costs. BICO Tagged optimises and automates these processes using AI to ensure a more productive, predictive and profitable approach.”
Micromobility, operations are notoriously complicated and dynamic in nature compared to traditional transport modes which are generally linear in nature. Field teams must rebalance, recharge, maintain and clean or check vehicles wherever the vehicle or station is in the system. This can be due to a customer complaint, internal or external KPI or general operational checks. With typical micromobility operational costs equating to up to 60% of total system expenditure, using innovative operational tools is a key step on the path to profitability. Our platform allow for more efficient task creation, dispatch and field team management, creating a better service, reduced costs and increased revenues.”
By using Artificial Intelligence to automate, optimise and visualise tasks and field team management, the time to generate, dispatch and complete maintenance tasks are drastically reduced. This ensures that vehicle rental and parking availability is increased to meet demand, when are where it is required, with a safe, reliable vehicle.
Micromobility operators utilising BICO Tagged report increased productivity and reduced operational costs of 15–25%, thanks to Tagged’s innovative route optimisation and automated dispatching algorithms. This allows operators to increase fleet availability, reduce inoperable vehicle time and generate more revenue through higher utilisation of the system.
Key features and functionalities included:
· Dynamic task creation based upon a number of key parameters.
· Automated route calculation and creation.
· Create work orders for multiple vehicles and vehicles types.
· Create manual instructions.
· Driver accountability and auditing/reporting.
· Swap between field team modes.
· APIs available to integrate with proprietary technology.
“The BICO Platform now allows us to manage both our rebalancing and maintenance tasks to maximise our fleet availability, customer satisfaction and KPI performance”
said Andre Aguiar, Logistics Planning Specialist at tembici. “BICO Tagged automatically calculates and creates routes for our field teams to complete maintenance tasks and reports all of the completed task information. This has resulted in improved efficiency across our field teams whilst allowing our operations supervisors to focus on more critical tasks. With BICO Tagged, we gain key operational efficiencies which results in greater bike and parking availability for our users”
BICO Tagged is currently operational in several cities in Latin America with more launches planned in the coming months. For more information, visit www.bico.ai or contact hello@bico.ai.
About BICO AI
BICO AI provides micromobility operators with innovative AI software to automate, optimise and visualise their operations. This allows BICO AI’s partners to increase system utilisation, improve customer experience and improve operation efficiency.
Founded in 2019, today the BICO Platform is used in some the largest and most successful micromobility operations in the world including Paris, Barcelona, Helsinki, Rio de Janeiro, Buenos Aires and Mexico City.
BICO AI is headquartered in London, United Kingdom.
