Bimpe AI: The Future of Restaurant Ordering is Social

Sam Adekunle
Bimpe AI
Published in
2 min readSep 16, 2024
BimpeAI

Social media platforms have become an integral part of our daily lives. For restaurants, these platforms offer a unique opportunity to connect with customers, build brand loyalty, and drive sales. However, many restaurants are missing out on these opportunities by relying solely on traditional ordering methods.

WhatsApp and Instagram, two of the most popular social media platforms, offer a wealth of opportunities for restaurants. These platforms allow businesses to engage with customers in real time, provide personalised recommendations, and offer exclusive deals. By leveraging these channels effectively, restaurants can increase customer engagement, generate more leads, and ultimately boost sales.

One of the most effective ways for restaurants to capitalise on social media is through the use of AI chatbots. Trained on a restaurant’s menu, these chatbots can autonomously interact with customers, answer questions, and take orders. This frees up restaurant staff to focus on other tasks, such as preparing food and providing excellent customer service.

Benefits of Using an AI Chatbot

  • Increased Efficiency: AI chatbots can handle multiple customer inquiries simultaneously, improving efficiency and reducing wait times.
  • Enhanced Customer Experience: Chatbots can provide personalized recommendations based on customer preferences, enhancing the overall dining experience.
  • 24/7 Availability: AI chatbots can be available 24/7, allowing restaurants to take orders even outside of their regular business hours.
  • Cost Savings: By automating the ordering process, restaurants can reduce labour costs and increase profitability.
Bimpe AI Restaurant back of house dashboard
Bimpe AI Restaurant back of house dashboard

In addition to an AI chatbot, restaurants can also benefit from a back-of-house software solution that integrates with their social media channels. This software can help manage orders, track inventory, and streamline operations. By using a combined AI chatbot and back-of-house solution, restaurants can achieve maximum efficiency and profitability.

The future of restaurant ordering is social. By leveraging social media platforms and AI technology, restaurants can connect with customers, drive sales, and improve their overall business performance. Bimpe AI is at the forefront of this revolution, offering innovative solutions to help restaurants succeed in the digital age.

At Bimpe AI, we help restaurants collect and manage orders directly from their social channels. We help restaurant owners reduce the cost of customer acquisitions and cut platform fees by selling directly to their customers while still having access to their customer information. Bimpe AI makes it easy to connect with existing order platforms as well.

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