Fiat Deposit Update — October 15th, 2018

On Thursday, October 11th 2018, Bitfinex decided to temporarily pause fiat deposits (USD, GBP, EUR, JPY) for certain customer accounts in the face of processing complications. Whilst acting as an inconvenience for certain users, it is important for us to clarify that:

  1. All cryptocurrency and fiat withdrawals are, and have been, processing as usual without the slightest interference;
  2. All fiat (USD, GBP, JPY, EUR) withdrawals are processing, and have been, as usual;
  3. Fiat deposits have been temporarily paused for certain user groups.

We are working to implement a new and increasingly robust fiat deposit system to be available in the next 24 hours, by Tuesday, October 16, 2018, to allow for the efficient processing of fiat deposits. Until then, we apologise for the inconvenience of the situation.

We are grateful for the patience and forbearance that our users have shown us this week as we work to restore fiat deposit operations.