Attention — Important Notice
With great regret, this is to notify that we are discontinuing our services due to operational reasons.
We entered the market with a vision to enhance the trading experience of crypto users. Our primary goal was to support a wide range of crypto assets and provide great customer service to our users. Due to market conditions and operational issues arising from the COVID19 pandemic, we have decided to cease our operations. However, we may resume our operations during the right market conditions.
All our users are notified that all our deposits and trading will cease on 25th April 2020 and all the rest of our services will discontinue on 28th April 2020. We request you to
- Immediately close any open positions associated with your account.
- Immediately withdraw any balance associated with your account.
If you fail to close any open positions associated with your account within the timeframe provided in this notice, any positions remaining open after this time will be forced closed.
If you fail to withdraw any balance associated with your account during the timeframe provided in this notice, Bithance will automatically transfer any account balances that you have at Bithance to a holding account as Bithance may select in its sole discretion.
All the withdrawal requests will pass through our compliance team and we will ensure that all the pending requests are cleared before we cease our operations. We request your cooperation during the next few days.
We thank you all for supporting us during our journey.
