Artificial intelligence is a troubleshooter in e-commerce fraud detection

Bitrix Infotech Pvt Ltd
Bitrix Infotech Pvt Ltd
3 min readOct 19, 2022
  • What do you mean by fraud?

E-commerce frauds have been very common for so long. We are all aware of transactional fraud in e-commerce. Credit card frauds are also the maximum in numbers when we talk about e-commerce fraud. Below are the fraud types we’re gonna mention for you.

  1. Return to Origin

Return of the product has been the most common thing every user does while using e-commerce. And the major complaints every customer is giving is they have got missing products or claim that we have never got the product.

2. Promo code abuse

Using a single promo code so many times and also trying promos using different numbers is the promo code abuse people do with e-commerce.

Traditional fraud prevention ways

  • Delayed in identifying the fraud
  • Dependency on the manual invention of an anti-fraud system
  • Dumb standards for the fraud
  • Fraudsters are getting the new way of doing fraud day by day

Fraud detection with artificial intelligence:-

Traditional ways of fraud detection are not capable enough to solve the fraud or detect it before it destroys the process and ends with a big loss. That’s why Artificial intelligence is necessary to get the pre-fraud information to prevent the big loss.

With growing technologies, Hackers and fraudsters are also showing their maximum creativity in making fraud or hacking for any business or firm. The only way to tackle them and prevent fraud is by adopting Artificial intelligence into the system.

The benefits of using AI in e-commerce fraud detection

  • Real-time processing of data

Fraud detection is generally done by analyzing the past issue data in which the fraud happened. But using artificial intelligence, We can track the fraud in real-time in the machine.

  • Finding hidden patterns

Artificial intelligence is used to get data regarding all possible threats which could be possible chances to happen during operations. Humans can’t get that much of an extent in identifying frauds or defects in that much detail.

  • Proxy and VPN detection

Proxy and VPN detection is used to detect any fraudsters who come across our company’s web platforms.

  • Consistent results

Humans are prone to mistakes. That’s what is solved by artificial intelligence because technology and machinery are not prone to mistakes till any interference happens in that. That’s what brings the consistent result to any business.

  • Behaviour analytics

AI and machine learning are used to learn and track activity and behaviour. This helps to get the analytics regarding the users and helps businesses to make a forecast for future strategy creation.

Artificial intelligence nowadays makes its place at the top by bringing the best business solution for their major operations to fraud detection in that. That’s what is mentioned above regarding the importance of AI in fraud detection in the e-commerce sector. To get your personalized solution for your own e-commerce, Contact us.

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Bitrix Infotech Pvt Ltd
Bitrix Infotech Pvt Ltd

Bitrix Infotech Pvt Ltd is a leading web and mobile applications development company and a team of passionate developers.