What Are The Key Features of Uber Taxi Booking App?
Capturing the passenger’s attention in online taxi booking services like standing near the waterfall without any safety. There’s a chance to lose your identity in the water’s whirlpool.
But, think of it as the safety is near you. Developing an online taxi booking mobile app will work as a boon for your business.
Do you know the Uber Taxi Booking app?
Uber is the most profitable and successful online cab booking business.
The core reason behind Uber’s taxi booking app’s popularity is the modern and useful mobile application.
This article is helpful if you want to develop a cab booking app like Uber for your business.
Why Is Online Taxi Booking App Required?
Passengers suffered from the issues before the invention of the most popular online taxi booking apps. For example, they have to wait for public transport (like buses, and trains). Meanwhile, sometimes they don’t get a seat while paying the full price of the ticket.
This situation calls for an online cab booking service.
Through the taxi ride booking app, passengers can easily book a ride from anywhere and anytime. Also, they can select the pickup point and drop-off location through GPS.
Are you thinking of building a great taxi ride-booking app? You’ll need to know what features are essential for mobile users.
Look to successful apps like Uber for inspiration. Their features are user-friendly and essential for running a smooth cab service.
You need two types of mobile application development with an admin panel integration.
Here’s the list.
- Passenger’s App
- Driver’s App
So, without taking too much time, let’s understand the Uber App Features List.
Must-Have Features for Passenger App
Want to attract more riders to your online cab booking service? Make sure your app offers the best features. To get attention from passengers and climb the steps to success, you need the mentioned features in your app.
1. Registration
In your passenger app, easy registration is very essential to use your online cab booking service. Don’t try to make it too complicated for passengers to register themselves.
Make it easy for riders to sign up and log in with different options. They can use their email address, phone number, or social media accounts like Facebook, Apple, or Google.
2. Easy bookings
One of the most important features of a taxi-hiring app is “seamless booking.” Your app should have a user-friendly interface for booking where riders can book the trip from available options.
So, when the driver accepts the request upon confirmation, riders receive a notification. Passengers must be clearly informed that their booking for the chosen pick-up and drop-off locations is successful.
3. Vehicle Preference
As a rider wants to trip in selected vehicle variants, your app must support it. Offer a variety of vehicles in your app to attract different customers. Busy professionals can choose a sedan, while those on a budget can opt for a shared ride.
Let riders easily see the fare breakdown for different taxi options, including hourly rates and shared rides. This is important to consider every need of passengers without offering them limited options to choose from.
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4. Scheduled Rides
Allowing riders to schedule their rides will make your cab booking services appreciated. This functionality opens your app to everyone, not just a limited group of passengers.
For example, a rider like to hire your cab for Airport drop off from its location at 4.00 PM. He booked the online taxi through the app and the driver reached the spot before the mentioned time.
This eliminates the risk of too much waiting for a cab or surge the cancellation of the trip. That’s why your taxi ride booking app should have the option to easily schedule the trip on a preferred date, time, and place.
5. Multiple Payment Options
Passengers on Uber can pay with a variety of options. It includes cash, debit/credit cards, and digital wallets like PayPal, Venmo, and Stripe. For your cab booking app, offer a wide range of payment options to make paying fares convenient for everyone.
For that, a secured payment gateway integration works as a validator and safe storage for keeping passenger data private. Also, taking the help of third-party payment processors is a good choice to accept payments in the local currency.
6. Total Estimated Fare Calculator
Passengers would like to know how much they have to pay for cab booking. Your app’s fare calculator shows passengers a clear breakdown of the price.
This includes the base fare, cost per kilometer, any additional taxes, and the online booking fee (if applicable). This will help riders to confirm their trip before making any decision.
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7. Send Request
If passengers like to book the nearest cab, they can send the request to the cab driver. The push notification alerts the driver about the request. From that, passengers can accurate information on the send status of the request.
The driver can then accept it if he is not currently on a trip. It is important to make online taxi booking accessible on demand.
8. Real-time Cab Tracking
When a passenger books a taxi online, the tracking feature helps them to know if is there any availability for the trip. They can know where the taxi is and how much estimated time for arrival at the chosen location. Through GPS real-time tracking, riders can decide on ride scheduling or on-demand service.
9. Review and Feedback
To know the real impact of your ride-sharing business, you need to know what passengers think about it. From their reviews, you can determine how your service helps them to reach their destination safely, and if there is any suggestion you can determine it. This can be a core feature of your taxi booking app. So, include the “Submit Review” or “Rate Driver” option in the app.
10. Seamless Communication
Your app lets passengers easily chat with their driver. This is helpful for things like:
- Letting them know about a change in pickup or drop-off location
- Arranging extra stops
- Communicating any other concerns
Direct calling and chatting are the two best examples of improving the communication between a rider and driver. As you prefer to make an app like Uber Taxi booking, make sure the transparent communication choices.
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11. SOS Panic Button
The SOS panic button is a necessary feature of the taxi booking app. When a rider feels unsafe or stuck in an emergency this button will be helpful. This will notify the local emergency authority and booking service admin for further help. So, it like as an exclusive feature that makes your app preferable.
12. Booking History
In booking history, passengers can check their bookings within a selected time and date range, locations, and fare prices. Also, from that they can hire a cab on the same route and price. This eliminates the risk of booking a taxi from the start.
Must-Have Features in Driver App
Driver satisfaction is key to your online taxi business. Make sure your driver app is functional and user-friendly.
The driver app is like a roadmap for your drivers. It helps them deliver excellent service, prioritize passenger safety, and create a positive travel experience.
Here, we describe the features of the Uber Taxi ride-sharing app for drivers.
1. Driver Profile Management
With this feature, Uber attracts thousands of drivers across the globe. New drivers can register or sign up on Uber. After that, they can update and complete their profile for ready-to-roll. Here, Uber demands a license number from drivers and other government documents.
It is necessary to prioritize passenger safety. So, the passenger can trust the driver’s profile and book a ride. It is important to ensure the passengers can enjoy their ride without any concerns.
2. Push Message Notification
Through push message notifications, drivers can be aware of the ongoing trips booked by passengers. They can analyze the best and fastest route to reach the pickup location and ensure a comfortable journey.
The most important aspect of this feature is the nearby area identification. When drivers get a notification about a trip cancellation or location change, they can easily get information. That’s why in your taxi booking app development, you can demand this feature.
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3. GPS Navigation Functionality
One of the best features of the driver app is the GPS navigation. It works as a personal guide for drivers even when they don’t know the best route to reach the pickup point. Here, they can select their real-time location and desired destination.
From that, they get an accurate result in the form of how much time it will take to reach or which is the best route to easily pick. Google Maps navigation app integration is the best option to choose for your taxi booking drive app. Also, there are other options for navigation apps like MapFactor Navigator or iGO navigation.
4. Fare Amount Calculator
Your driver app includes a fare calculator to avoid disagreements with passengers about the final price. Drivers simply enter the trip distance, and the app automatically calculates the fare the passenger owes.
It eliminates the manipulation of trip fares commenced by the drivers. Also, drivers can validate the fare amount paid by passengers and receive feedback on trip riding.
5. Taxi Ride-Sharing
Nowadays, taxi sharing is very popular with urban travelers, especially corporate professionals. From this, they can split the fares with other passengers and save the total amount. Your app should contain this cab sharing feature and it could be a game changer for your business.
If the taxi is hired on a sharing basis, drivers need to get push notifications. So, the drivers can manage the best route and quickly reach the all passengers without too much delay.
6. Earrning Report
As drivers are managing their riding and trips, the app should have an earning report. From there they can know how much they earn in the previous month or from the last ride they attend. The reports should be clear and easy to understand, especially when showing commissions, bonuses, or other earnings.
7. Preferred Driver Option (Optional)
As some passengers prefer only the best-rated drivers instead of new ones, your app must have that feature. Prioritizing a great user experience for passengers makes this the best step for your online taxi service.
So, they can share their ride-sharing experience through various social media platforms and make your service acceptable.
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How Bitrix Infotech Brings the Solutions for Uber Taxi App Development?
Bitrix Infotech offers the “Uber Taxi Clone App” as a cost-friendly, modern, and preferable choice. In this Uber clone app, you can get the following apps and panels.
- Rider App
- Driver App
- Dispatcher Partner Panel
- Admin Panel Dashboard
You’re entitled to get technical support with this clone script of the taxi app. So, if any issues you may face, we’re standing behind you. Make sure you describe the problem in detail which helps us to bring the right solution in a short time.
We provide a white-label application development service through this taxi booking clone script. You can ask the modifications and customizations in the features. We’re hearing every word that you speak for app development. So, don’t worry about the quality of development.
As we giving the clone script for the app we’re relying on the SDLC (Software Development Life Cycle) in app development. From its design to testing and deployment to maintenance, we focus on the user experience.
So, before it’s too late take your requirement list and directly send it to us. You can contact us and after repeating the complete report we will get back to you. Forget dry reports and suggestions! This roadmap brings your app idea to life, showing how it will develop from concept to real-world use.
Let’s establish your online taxi booking service presence in the market through this ready-made solution.
