You’ve Got Token Questions, We’ve Got Answers

If you’re following our blog, you might wonder why we’re regularly publishing pieces about token management and our listing process. It’s because we know our customers and token teams still have questions, and the best solution is to communicate more frequently with everyone about “all things token-related.”

To that end, we published a lengthy and detailed support document in January to help answer questions about our token listing process as well as one on our token removal policy. Also, as noted above, we published a few blogs on token topics recently. But, we want to make sure we’re providing as much information as possible to limit any confusion. So, let’s review the most common issues that customers and token teams seem to need clarity on right now.

1. In order for a token or coin to be considered for listing on Bittrex, our comprehensive review process must be followed. If you read our support document, it clearly states token teams need to start the process by completing the listing form, which may be found at: https://support.bittrex.com/hc/en-us/requests/new?ticket_form_id=114093958872. The support document also details the type of information the teams will need to fill out the form fully. Please note: emailing Bittrex team members does not formally start the listing process — teams must complete the form as their first step.
2. We don’t charge a listing fee. We believe in the potential of blockchain, and its ability to provide groundbreaking solutions. That’s why our mission is to help advance the blockchain industry by fostering innovation, incubating new and emerging technology, and driving transformative change. So, we’re working with teams around the world to incubate and advance new, inventive tokens. We add these blockchain projects to our trading platform based on their merit. We simply want to list the most well-curated, legitimate blockchain projects out there and then let the market decide who the winners will be.
3. We’re committed to complying with U.S. laws, and our robust token review process helps us with our legal obligations and identifies the best tokens for the Bittrex community. It’s incredibly useful for weeding out tokens that seem shady, have technology issues, or just aren’t good fits for other reasons.
4. We know there will always be tokens, airdrops, forks and promotions that our customers want us to participate in, but some of these tokens and events simply don’t meet our standards. Additionally, Bittrex evaluates forks in much the same manner as new token listings, and airdrops of new tokens may be subject to our rigorous token listing process as well. Teams should submit their information properly and with enough time to complete the listing process before their fork or airdrop.
5. On social media, don’t believe everything you read. When it comes to Bittrex-related information, it’s best to only trust our official channels, such as @BittrexExchange on Twitter. Don’t believe anyone on social media who claims to have knowledge about our plans on any issue — let alone items like tokens, airdrops, forks, promotions, etc. It’s also good to remember that our transparency and policies can cause frustration, which may lead people to post passionate and sometimes misleading responses.

If you have other token questions — don’t worry — we’re always paying attention and will try to address those in future blogs or support documents. Because at the end of the day, our customers and token teams are incredibly important to us, and we’re committed to providing you with accurate, timely and useful token information.