Unmasking the Challenges: The Untold Stories of Using Cryptocurrency for Online Payments

BlockBolt
BlockBolt
Published in
3 min readJun 15, 2023

In its pursuit of constant improvement and innovation, BlockBolt, decentralized payment protocol on multichain, initiated the #BlockBoltFeedbackFiesta campaign. This campaign aimed to engage the crypto community and gain valuable insights to enhance cryptocurrency payment protocol. As part of this initiative, BlockBolt organized a feedback session on Twitter, focusing on the challenges faced while using cryptocurrency for online payments.

The specific question posed to participants was: “❓ Have you encountered any issues while trying to use #cryptocurrency for online payments? If yes, please elaborate on the problems you faced.” The goal was to encourage individuals to share their firsthand experiences and provide detailed feedback on the obstacles they encountered.

The #BlockBoltFeedbackFiesta campaign created a platform for users to voice their concerns, frustrations, and suggestions related to crypto payments. Participants openly shared their experiences, highlighting various issues they had faced during their cryptocurrency payment endeavors.

Lack of Transaction Policies and Refunds
One recurring theme in the feedback was the lack of key policies associated with crypto transactions. Participants expressed concerns about the absence of refund or cancellation policies, which often left them at a disadvantage when transactions were mistakenly made or when dealing with different crypto wallets and stock exchanges, each with its own set of rules.

Transaction Delays and Uncertainty
Delays in transaction confirmations were another common issue mentioned by participants. They described instances where significant delays caused inconvenience and uncertainty, leading to missed opportunities and financial losses. These delays were particularly prominent during periods of high network congestion, emphasizing the need for improved transaction speed and scalability.

Volatility and Abnormal Fees
Volatility in cryptocurrency prices was also a prevalent concern. Users shared how the fluctuating prices sometimes resulted in payments being larger than expected. Additionally, abnormal fees during peak network activity further complicated the payment process, creating frustration and hindering the adoption of cryptocurrencies for online payments.

Irreversible Transactions and Limited Recourse
The irreversible nature of crypto transactions was highlighted as a significant challenge. Participants shared experiences of mistakenly sending funds to the wrong address and struggling to retrieve them. Unlike traditional payment methods, the lack of recourse and the limited ability to dispute or reverse transactions were viewed as drawbacks of using cryptocurrencies for online payments.

Limited Acceptance and Lack of Understanding
Another obstacle mentioned was the limited acceptance of cryptocurrencies as a payment method. Participants noted that many online platforms and physical stores still do not accept cryptocurrencies, limiting their options for making crypto payments. Lack of understanding about cryptocurrencies among merchants and consumers was also identified as a barrier that needs to be addressed through education and awareness initiatives.

The feedback received during the #BlockBoltFeedbackFiesta campaign will be invaluable for BlockBolt in shaping the development of its payment protocol. By gaining a deeper understanding of the challenges faced by users, BlockBolt aims to refine their solutions, address pain points, and create a more seamless and user-friendly crypto payment experience.

Through initiatives like the #BlockBoltFeedbackFiesta, BlockBolt demonstrates its commitment to engaging with the crypto community and incorporating user feedback into its development process. By actively seeking and valuing the input of users, BlockBolt aims to build a robust and customer-centric payment protocol that meets the evolving needs of the crypto ecosystem.

BlockBolt is a decentralized payment protocol on the Sui, Venom, and Aptos Blockchain. It offers seamless, secure, and efficient transactions for businesses and consumers, encouraging cryptocurrency adoption. BlockBolt provides an open-source SDK, plug-and-play services, and resources for developers to create or integrate payment solutions.

Calling all forward-thinking enthusiasts! We’re excited to announce the availability of our exclusive BlockBolt Payment Protocol MVP, offering you a private sneak peek into our decentralized payment solutions on multiple chains.

Twitter: https://twitter.com/blockboltpay

Discord: https://discord.com/invite/Fb8CA6ny67

Website: https://blockbolt.io/

Email: support@blockbolt.io

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BlockBolt
BlockBolt

Peer to Peer Payment Gateway on Sui, Venom & Aptos