“Aigo, find me tickets to see my favourite artist?” Artos and Aigo.ai partner to create ticketing solutions that marry blockchain with personalised AI
Artos is partnering with Aigo.ai, a personal assistant with the emphasis on personal: unlike existing voice-assistants on the market, Aigo uses AI and machine learning to remember what you told it previously, hold lengthy back-and-forth conversations, and learn things about you.
Artos helps ticketing agencies and ticketing software providers make their existing apps blockchain-ready, or create new apps and services that allow them to leverage the blockchain: for example by integrating our white label ticket wallet, an intuitive user-interface designed to allow consumers to purchase and transact tickets that are held on the blockchain.
We’ll be working with Aigo to develop a proof-of-concept which integrates Aigo’s voice assistant capabilities into our white label ticket wallet. While users are within the ticket wallet, Aigo will be able to assist by offering personalised recommendations for events and concerts coming up in their area, offering users a curated experience and giving Artos clients a stickier app with increased opportunity for cross-selling tickets. The assistant may also be used to guide first-time users through the process of using the wallet, acting as first line-of-contact for customer support.
We’ll also be able to incorporate Aigo’s capabilities as part of our B2B services offering, plugging it in our clients’ existing ticketing apps and services as an add-on at the same time as making their apps blockchain-ready.
Here’s an impressive demo of Aigo’s current functionality:
Predictions by ComScore estimate that over 50% of searches will be voice-based by 2020, making voice search one of the most rapidly-growing internet trends; yet many brands and organisations have not yet taken into account how this will impact on their discoverability and consumer experience. By combining cutting-edge AI and blockchain technologies (primarily built upon the Aventus Protocol open ticketing standard), we want to provide a greatly enhanced way for businesses to create events and sell tickets, and for users to discover and transact event tickets securely through the blockchain.
“The Aigo personal assistant is the perfect complement to Artos’ blockchain-based ticket wallet,” says Alan Vey, co-founder of Artos, “As a next-generation smart AI assistant, Aigo will adapt and personalize to the consumer to streamline the ticket purchasing and selling process, as well as recommending and cross-selling curated events. We expect a rapid expansion of the Aventus Protocol ecosystem, and ticket buyers, ticket agents and event organisers who work with Artos to leverage the blockchain will find Aigo an complementary and personalised method for bringing the right tickets, at the right price, to fans across the world.”
Artos founders Alan Vey and Annika Monari, who met while studying at Imperial College London, have a long-term interest both in blockchain and in cognitive-learning solutions. Alan’s masters degree was on Artificial Intelligence with a focus on statistical and logical machine-learning, developing machine-learning facial recognition technology that enabled the identification of emotions with over 90% accuracy. His thesis focussed on blockchain-based film rights distribution, with Annika’s studying the application of machine-learning in particle physics with CERN.
The pair created the Aventus Protocol in 2017 with the goal of bringing more control, security and internal operational transparency throughout the ticketing supply-chain, founding Artos in 2018 to provide B2B professional services and act as the bridge to blockchain for the entertainment industry.
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