Nine Secrets I Never Knew About Airports Until I Worked at LAX

From dead bodies in the security line to a cobra in a Pringles can, you wouldn’t believe the crazy things that happen at America’s busiest airport of origin

Bloomberg Businessweek
Bloomberg Businessweek

--

Photo: Gilles Mingasson/Liaison

By Brandon Presser

The airport of your imagination probably looks like the one in Love Actually: a haven of happy tears where adventures begin and families reunite. In real life, airports are upside-down worlds where it’s perfectly acceptable to wear pajamas in public, guzzle martinis at 8:15 a.m., and ignore all etiquette around lining up.

All this informed the 2004 NBC television drama LAX, starring Heather Locklear as a superwoman managing the airport’s 55,000 workers and 240,000 daily passengers. The show was canceled after one season; apparently America didn’t think its busiest airport of origin was interesting.

They were wrong. According to James Janovec, the superintendent of operations on whom Locklear’s character was loosely based, a plane takes off roughly every 50 seconds at LAX. The facility has more TSA agents than anywhere else, screening 100 passengers a minute in the busiest weeks.

So when LAX offered me the opportunity to work with its TSA and U.S. Customs and…

--

--