YouTube Managers Ignored Warnings, Let Toxic Videos Run Rampant

Proposals to change recommendations and curb conspiracies were sacrificed for engagement, staff say

Bloomberg
Bloomberg
Published in
15 min readApr 2, 2019

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Susan Wojcicki speaks at SXSW in 2018. Photo: David Paul Morris/Bloomberg

By Mark Bergen

A year ago, Susan Wojcicki was on stage to defend YouTube. Her company, hammered for months for fueling falsehoods online, was reeling from another…

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