How Intuit changed its Recruiting game in 10 days

In most cases, when you hear about a company using virtual reality (VR), it’s assumed it is for a game or product experience. Many of the big players in Silicon Valley, Silicon Beach, Austin, Seattle and NYC have some sort of VR presence to wow customers with a larger than life experience.

Now think about how this new technology can better depict company culture — something that’s historically been hard to share with prospective candidates.

For a while now, we’ve been grappling with the question of, “How do you share the Intuit experience without someone actually sitting, working or walking around campus?”

Demonstrating that we have a culture where engineers, designers and product managers can thrive is a huge selling point when competing for top talent among the tech greats.

Capturing material for the VR tour at the Intuit Mountain View campus

Enter VR and an opportunity for the Intuit Talent Acquisition team to pair the two and create a unique experience for an upcoming Design Career Fair at the University of Washington.

“We heard from many students that they wanted to know more about our design culture” said Gabrielle Woody, University Recruiter. “We saw this as a way to show the type of technology we work on while delivering a unique candidate experience at our booth.”

With a turn around time of about 10 business days, a team of 4 employees and 1 outside vendor were able to shoot and produce an entirely new way to share Intuit culture and wow candidates. The location showcased the new Mountain View HQ — Building 20 — and cast a variety of diverse design talent within each scene.

“When I heard we were going to use VR to attract design talent, I was for sure in!” said Ashwin Khurana, Sr. Product Designer for Mint. “It’s great to see our recruiting team thinking beyond and incorporating emerging technology to attract top talent.”

Students trying out the VR tour

As the team raced to the finish line and prepared to present to students at University of Washington, it became crystal clear they were onto something very cool and much needed. With every Intuit leader and employee they showed the experience to, there were a lot of smiling, wide eyes and “This is so cool!” gasps.

The experience was very well received by the students and drove a Net Promoter Score of what started at -60 and grew to +30 with how students saw Intuit as an innovative company to work for. The team is now working on producing a similar experience for Intuit’s Product Management function.

“In the War for Talent, we understand that creating engaging, interactive experiences for top talent is important. It’s show versus tell. We’re eager to see how this VR experience impacts our other critical hire functions for Intuit,” said Brett Coin, Director of Talent Acquisition. “Right now, it’s all about thinking past transactional or relational recruiting; we must approach it with an experiential mindset.”

You can check out what the team made by visiting the Intuit VR tour here.


Amanda Hippe is a Recruiting Strategist and has been part of Intuit for 5 years. She most recently lead the Talent Acquisition team’s development of VR for recruiting. Amanda is passionate about winning top talent, coaching recruiting teams to think differently, and evangelizing Intuit as a premier company to grow your career with.