Simplifying Banking Documentation Processes with eSignatures

Simplifying Banking Documentation Processes with eSignatures

Team Boldsign
BoldSign

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Managing customer accounts involves numerous updates and changes, such as modifying account details, adding or changing beneficiaries, and switching account types. These processes can require extensive paperwork and in-person visits, leading to delays and potential errors. Furthermore, maintaining compliance with regulatory requirements and ensuring the security of sensitive information are constant challenges. BoldSign eSignature software transforms bank account document management by allowing customers to sign off on changes quickly and securely.

In this blog post, we will see how BoldSign aids bank account document management.

Document preparation

You can create and send account documents to signers for their signatures:

  1. Log into your BoldSign account or create a new one.
  2. Click Create New and then select Create New Document.
Create new document
Create new document

3. You will be navigated to the Prepare document for signing page. Add your documents in the Add files section and then add the recipients.

Prepare document for signing page
Prepare document for signing page

4. Fill in any other required fields and click the Next button to go to the Configure fields.

5. Collect any additional information you need from signers by dragging form fields directly onto the document.

6. Once done, click Send to send the document for signature.

Form fields
Form fields

BoldSign features for account document management

BoldSign offers several features that can transform bank account document management.

Multiple recipients: BoldSign enables the inclusion of multiple signers during the creation of account documents, ensuring relevant parties can access and sign documents remotely from their respective locations. This eliminates physical meetings and paperwork, facilitating seamless and efficient approvals.

Add recipients section
Add recipients section

Secure account management with robust authentication: Account management involves very sensitive information. BoldSign provides robust authentication methods such as email authentication, SMS authentication, access codes, and identity verification to ensure that only authorized individuals can approve account changes.

Authentication options
Authentication options

Standardized document templates: You can create and use templates for commonly used documents, such as account update forms or beneficiary designation forms. By utilizing BoldSign templates, banks can standardize account management processes, ensuring consistency and efficiency in handling account-related documents.

Prepare template page
Prepare template page

Real-time document status tracking: BoldSign provides real-time tracking of document statuses, including when documents are viewed, signed, or completed, enabling timely follow-ups and resolutions. On the dashboard page, you can easily view the document statuses.

Document status
Document status

Enhance trust with custom branding: BoldSign allows banks to customize the branding of their signature request emails. Custom branding on account documents reinforces documents’ legitimacy, reassuring customers during the approval process. Learn more on how to create custom branding in BoldSign.

Branding page
Branding page

Streamlined signing process for external parties: With BoldSign, signers do not need to create an account to sign documents. They can sign using the link received via email or SMS. This simplifies the signing process for external parties, such as customers or beneficiaries, who may not have accounts with BoldSign.

Mobile accessibility for convenient signing: BoldSign is accessible on mobile devices, allowing signers to review and sign documents on the go, from anywhere, at any time. Mobile accessibility ensures that account management processes are not hindered by location or time constraints, enabling timely approvals and updates to account details.

Signing via mobile.
Signing via mobile.

Secure, compliant, and transparent document management: BoldSign employs advanced encryption and complies with industry regulations such as GDPR, HIPAA, PCI DSS, and SOC 2, ensuring the privacy and security of user data. This instills confidence in customers and stakeholders that their sensitive account information is protected and handled according to regulatory standards. Additionally, BoldSign generates a comprehensive audit trail for each signed document, recording all actions taken during the signing process, and allowing businesses to trace all interactions with account-related documents.

Audit trail
Audit trail

Intuitive interface for seamless signing: BoldSign offers an intuitive and user-friendly interface, making it easy for signers to navigate and complete the signing process. This simplifies the account management experience for all parties involved, reducing the likelihood of errors or delays in document approvals.

Signing experience

With BoldSign, customers can easily review and sign documents remotely:

  1. Signers will receive an email from BoldSign containing a secure link to the document that needs to be signed. They click the link to access the document.
Review and sign
Review and sign

2. Upon opening the document, the signer will first be presented with the disclosure terms. These terms outline the legal and procedural aspects of the eSignature process. The signer must read and understand these terms. Once satisfied, they should click Continue to proceed to the signing page.

Disclosure terms
Disclosure terms

3. The signer then clicks the Start Signing button. By clicking Next field, they will be guided through the document to each field requiring input.

Signing page
Signing page

4. Once all required fields have been filled, they click Complete Signing to finalize the signing process. The signed document will be securely submitted.

Complete signing button
Complete signing button

Conclusion

BoldSign transforms bank account document management with its seamless electronic signature solutions, guaranteeing efficiency, security, and compliance. Experience the convenience of BoldSign today with a free trial and test out its intuitive features.

Share your feedback in the comments section below. For further information, sign up for a personalized demo or contact our dedicated support team via our support portal for assistance. If you have any topics you’d like us to explore in future blogs, please share your suggestions.

Originally published at https://boldsign.com/on July 19, 2024.

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