Press Release — Tech in Asia Singapore 2018
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Singapore, 17th May 2018 — Our CEO, Wong Hong Ting, was a part of the panel on “How to Create Differentiating Products in the Face of AI Democratisation”, discussing the future of A.I.-powered technologies and what Botbot.AI currently does and hopes to achieve in the chatbot space for enterprises.
“The advantage that we have, as SMEs and start-ups, is that we can zoom in on specific areas and get really, really good at it. We can also use all the tools that the big players have built and add on the datasets to create something unique for us,” Wong explained.
Key Insights
- As A.I. continues to grow in its capabilities, so will its use cases. More than just being CRM tools in customer-facing functions, chatbot use cases have evolved to include internal workflows and processes as well — Botbot.AI trains and deploys chatbots that solve organisational problems such as repetitive and transactional tasks within enterprise workflows.
- A.I. democratisation need not only be advantageous to big players. Rather, it could potentially level the playing field for smaller players who can leverage on rapidly-developing technologies and integrate such technologies with the specialised, niche databases they have built and acquired in their own capacity.
- With A.I., a measure of success could look at how an organisation improves its productivity for external and internal bots — Botbot.AI looks at how chatbots can drive greater engagement, automate workflows and augment teams.
Automating Back-Office Operations with Conversational Interfaces
Botbot.AI’s renewed focus on back-office operations has built key use cases in the handling of procurement, inventory management, invoice processing, sales tracking and forecasting, store management (pricebooks, POS integrations), and even knowledge bases, accounting, staffing or HR. Botbot.AI has been front and center in efforts to maximize human potential by moving workforces away from low-value, menial, transactional tasks and re-engaging them with high-value, high-cognition work. If you’d like to continue the conversation and find out how your business can be transformed, please call +65 6222 2359 or visit the company website. For a free copy of the company’s introductory deck, please email hello@botbot.ai.
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About Botbot.AI
Botbot.AI is an enterprise productivity solution that automates business workflows and drives performance using chat as an interface.
About Tech in Asia Singapore 2018
Tech in Asia Singapore 2018 is the seventh edition in a series of conferences targeted at connecting the tech community in an offline setting. This year’s conference focused on trending verticals such as A.I., SaaS, blockchain, fintech and more. It was a 2-day event that brought together some of the best and the brightest as they discussed the latest and greatest technologies over industry talks, investor meetings, networking corners and pitching sessions.