Jay DeanHow To Handle Angry Customers In Your BusinessIf you’ve ever had to deal with an angry, dissatisfied, or downright difficult customer, you know how frustrating it can be. Whether you…5h ago
James KleininGreener Pastures MagazineYour Teenager’s Customer Help LineYour teenager will be with you whenever they feel like itJun 274
Tom HandyinENGAGELowe’s Ruined A Potential $600 Sale, Now I’m Going To Home Depot For Better ServiceCustomer service is important to retain loyal customers6d ago256d ago25
AntonyAnnouncing CuppaOur goal at Cuppa is to help companies provide better customer experiences and support by streamlining their internal workflow. We are…1d ago1d ago
Lee FischmaninProduct CoalitionIt’s Far Easier To Keep a Customer Than Earn a New OneHere are lessons learned in regard to what it takes to achieve B2B customer retention at ninety percent or higher.Jan 311Jan 311
Jay DeanHow To Handle Angry Customers In Your BusinessIf you’ve ever had to deal with an angry, dissatisfied, or downright difficult customer, you know how frustrating it can be. Whether you…5h ago
James KleininGreener Pastures MagazineYour Teenager’s Customer Help LineYour teenager will be with you whenever they feel like itJun 274
Tom HandyinENGAGELowe’s Ruined A Potential $600 Sale, Now I’m Going To Home Depot For Better ServiceCustomer service is important to retain loyal customers6d ago25
AntonyAnnouncing CuppaOur goal at Cuppa is to help companies provide better customer experiences and support by streamlining their internal workflow. We are…1d ago
Lee FischmaninProduct CoalitionIt’s Far Easier To Keep a Customer Than Earn a New OneHere are lessons learned in regard to what it takes to achieve B2B customer retention at ninety percent or higher.Jan 311
Creative StratExceptional Customer Service: A Letter of Appreciation.Expressing Gratitude for Exceptional ServiceFeb 5
Paul ShermanThe Myth of Customer Focus: My Frustrating Garage ExperienceCustomer focus is a term thrown around by many companies, yet few truly embody it. Recently, I experienced firsthand how resource…14h ago
Enrique DansinEnrique DansBored over the holiday season? Try prompt injecting a customer service chatbotChris Bakke has posted a screenshot on X showing how, through a very simple prompt injection, he got a Chevrolet customer service chatbot…Dec 20, 20238