Create a question answering Artificial Intelligent Digital Agent “Chatbot” in three simple steps (no coding required)

Ana Quirola
botique.ai
Published in
5 min readSep 4, 2018

Working in the fields of marketing and user experience introduces you to diverse dilemmas businesses face, from increasing Brand Awareness, to Lead generation, Conversion rates, Sales, post Sale support, and many others. And while business struggle figuring out the right tools to handle these dilemmas and streamline them or invest in enterprise solutions that are complex and are heavy on resources, I can say that the answer is not far away.

The introduction of Artificial Intelligence to enterprise solutions and business platforms is providing businesses with tools to introduce a better service, products, and customer experience, and one of the tools that have been directly associated with Customer Engagement and Experience are conversational agents, or Chatbots, that (if implemented correctly) have a promising potential to be a solution to most (if not all) businesses Customer engagement and communication dilemmas.

And if you are like me, a researcher and follower of the recent Customer Experience solutions and trends, you would have definitely came across a number of articles discussing and comparing different Chatbot building platforms (and boy they are a lot !).

To differentiate between these platforms, we can divide them into two categories; The Simple Chatbots “Visual builders”, with complicated processes and time consuming “Decision Trees”, resulting in a long complex “IF — Then decision map”, with a Chatbot that needs to be taught everything (including the most basic answers), and that answers only if the user’s input matches the expected input that was created in the Decision Tree.

The second category contains the higher capability, Artificial Intelligence Chatbot, powered by NLP engines,that require deep tech and coding knowledge, and thus need relatively long integrating time (4–6 weeks), and is heavy on time and resources used to building & training the AI to be able to understand and respond as you want it to, not to mentioning that many of theses solution utilize third party NLP & NLU engines, that require a pay per API call payment module, which makes it impossible for businesses (especially small and medium) estimate their monthly usage and payments.

In any case! What I am here today to talk about is how one company was able combine the powers of the Visual builders, and Artificial Intelligence, and create an AI powered Digital Agent platform that can be created and published within a few minutes, still, providing customers with all the advance features of AI ! And how they helped me grow my business, optimize my sales funnel, and engage my customers pre and post Sales by publishing on my website a Pre-Trained, Prebuilt Artificial intelligent Digital Agent, in less than a minute and with absolutely no coding knowledge!

Whaaat? A Chatbot made in just seconds???

That is right!

botique.ai offers a smart human like, pre-trained and prebuilt AI modules, that you can use to “hire” your Digital Agent, that can be installed and ready to engage your customers, without any coding skills, and in 3 Simple Steps.

You will be able to publish your Digital Agent to your website or to social media in order to engage your visitors and customers, eventually leading to increase user engagement, decrease bouncing rates, increase conversions and leads generation, increase user satisfaction and reduce customer service costs.

Let me show you how it was done! Point your browser to https://www.botique.ai check the different features and select your best package (but wait) you also get first 30-Days for free to try the Agent with no payment method required!

Hit on login and let’s begin!

Step 1: Basic Settings for your Chatbot/Digital Agent

botique.ai was really practical, they designed the product to be hands on. They decided to start with some Basic Settings which are enough to publish your Digital Agent once you finish the process.

You can continue customizing your bot afterward and we’ll have lots of customization options! believe me!

In this first Step you will be able to introduce your Digital Agent’s name, chose it’s language and customize the welcome message.

These 3 basic settings are the core of your Agent . Customizing is everything! Give your newly born Agent it’s name and make it truly belong to your brand. By using botique.ai Digital Agent Business Platform you are able to choose one out of the different supported languages, thus focusing on your target market. You can also create a friendly welcome message and start connecting with your customer. Beware! First impressions matter!

Step 2: Contact Us

botique.ai has made it a priority to give your customers the ability to reach your brand as easy as possible, and they made sure to make this transition as smooth as possible.

botique.ai’s Digital Agent has several options for Contact Us that you can enable, giving your customers alternatives to contact your brand, these include. (Features in this article are for the Business Package, Premium Packages include additional functionalities. You can check the pricing page for a full break down of features, or contact botique.ai Sales team Sales@botique.ai)

  • Leave a Message: Integration to botique.ai built in Live Chat platform, so human reps can easily take over conversations with clients. Lead Collection is also supported via form if you prefer to respond to your customers by email.
  • Call us: Put in your number and let them contact your business directly.
  • Link to your business website: This is very useful if you are using the Digital Agent on a Social Platform, soyou can help your customers solve their questions by going directly to your business’s website.

Step 3: Import Questions

botique.ai’s platform allows you to import business information and questions from websites and different sources. Importing content is so easy as copying and pasting a link or connecting a knowledge base source (Import via CSV files is also supported). Select the source, click import and Voila!

No coding knowledge, no complicated decision trees necessary. Make your life easier and your customers happier!

That is it! Your Chatbot/Digital Agent is ready to get Published! Head to the Publish section and Publish the Agent with the a single line of code or a press of a button to your Website or Social Media Page!

Hire an AI agent on your website to engage your users, provide answers, collect leads, and decrease customer service costs.

All of this in 3 Easy Steps! What are you waiting for?

Start your free trial here.

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