Shopping with Your Digital Assistant
How chatbots are making shopping easier
Chatbots, bots, and conversational assistants are terms that are taking the internet by storm. If you haven’t heard these names yet, you will.
Chatbots are conversational assistants that allow users to accomplish booking flights, keeping track of nutrition, and even shopping. With the astounding 1.2 billion people actively using Facebook Messenger every month, it’s no wonder why people are excited about creating new ways to engage with their users right in messaging platforms.
Why Do I Even Care?!
So why the hype around shopping? Well, imagine shopping whenever you feel like it? Imagine not having to deal with traffic? Imagine a digital assistant that always remembers your size, style, tastes, and can have a conversation with you?!
How Can Chatbots Assist You
Chatbots like NIKE can help you style exclusive looks or create an Air Max originals. While other bots like Emma, from chatShopper, finds you fashion products such as dresses, shoes or accessories, and you can even send the bot a photo to find similar products. Even eBay has a way to buy items that are tailored to you with their bot, ShopBot.
There are many other features that shopping chatbots are utilizing to make your shopping experience that much more enjoyable and personable.
Here’s a few Shopping Chatbots
eBay ShopBot
Meet eBay ShopBot, your smart personal shopping assistant. ShopBot learns what you like as you chat, bringing you great deals and results tailored to you, like clothes only in your size.
ShopBot features three different ways to shop: chat, image recognition search, or browsable collections featuring curated picks.
Save time and money with the most powerful shopping bot on Messenger.
chatShopper
Emma helps you to find the perfect fashion products — from jackets to sneakers and accessories. Currently available in German and English (products from UK online partner store). Try it — it´s free!
Bly
Bly is a smart virtual assistant for connecting individuals and/or professionals to sell, buy, rent, and offers services thanks to a powerful artificial intelligence engine. Bly understands you and gets you in touch with the right person as soon as possible. It was designed to behave like a friend who helps you sell, buy, rent, or offer services.
Conclusion
While there are many more bots out there to assist in your shopping experience, one thing is for certain, conversational commerce is exploding! And while it’s still early in this new wave of technology, the future is with automated assistants that help saving consumers more time for the important things in life… 😉
If you’re a business looking to explore this new form of technology, there are many agencies learning and adapting to messaging commerce and I’d be more than happy to point you in the right direction. Message me!
Thanks for reading! Hit the ❤ if you enjoyed this article.
About the Author
Seth is a Product Designer & Maker | Co-Founder of BotList, Connecting Humans to Bots. 2016 Product Hunt Maker of the Year Nominee.
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