Botsheets vs. ChatGPT
What’s the difference between the two?
ChatGPT took the world by storm when it first launched in late 2022. What OpenAI got right was that it made conversational AI accessible to the mass market. The technology itself was a major breakthrough, using transformer technology to generate delightful responses, but the time at which you could get value from that technology was immediate. You simply send a message and a chatbot provides a delightful response.
In late 2023, the company announced another major game changer, “GPTs”, the ability to create your own custom GPT and with a plan to launch an App Store for these GPTs.
The is a significant step forward because OpenAI is now democratizing the creation of AI agents. You don’t need to be an developer, or write a single line of code to be able to create custom AI apps. You can simply use prompts to train GPT to perform certain tasks and then make these GPTs accessible to everyone if you choose.
Third party companies too have created a number of pre-built “Actions”, what OpenAI refers to events in the GPT experience that allow GPTs to interact with external applications. In this example, Zapier a popular no-code solution to connect applications has a large library of pre-built actions that will enable a GPT to interact with a calendar.
It’s even possible to enable a GPT to write data to a calendar using Zapier actions, or add a row to a Google Sheet.
The main drawback for businesses that want to create their own GPT is that the conversational experience lives inside of ChatGPT and requires a ChatGPT Plus subscription which is a barrier to interacting with business.
Botsheets on the other hand provides a few key differentiators. The first of which is that the conversational experience lives on a website, because the goal is to help businesses freely collect valuable first party data from website visitors. The conversational experience can be full screen, embedded into a page, or a chat widget can be dropped into the bottom corner of any webpage.
Botsheets is in fact built with the ChatGPT 4 API so it’s the same AI that you would access inside of ChatGPT, but our developers have done a few significant modifications with it to make lead generation a viable use-case for a chatbot.
Direct integration with Google Sheets
This one should be obvious from the name “Botsheets”. We have a direct Google-approved integration with your Google Drive giving us full control over how we write data to a Google Sheet and without the need for third party apps like Zapier. This also eliminates the need to pay a third party if your goal is simply to get data into Google Sheets. If you want to move data into any other system such as a CRM, you could always export the data from Google Sheets, or sync the data with a third party system at that point.
Autonomous data collection
The goal for a Botsheets chatbot is to collect actionable lead data, but rather than having business manually set up questions and arrange those questions in a logical flow, Botsheets takes a fully autonomous approach. You simply tell AI what data you want to collect from an audience and AI will determine what questions to ask, how to ask them, and when to ask them, generating a logical flow in real time depending on how the user engages with a chatbot.
Botsheets will suggest data points based on your goal for a chatbot, and you can manually add your own custom data points. Once you’ve done that, the chatbot will work towards your goal and generate questions to collect the data. Just by providing indicating what data you want to collect, within minutes your chatbot is fully enabled for lead generation:
Your chatbot will decide what questions to ask, when to ask them, and how to best ask them to collect your data.
Your chatbot will validate data input and rephrase questions if needed to collect acceptable input.
For data you indicate as required, your chatbot will be persistent about collecting it
Set a goal for your chatbot and it will refocus users to ensure it’s working towards your goal.
Your chatbot will only respond to questions with data you import and if its related to your data collection goal.
Your chatbot will engage with an audience in hundreds of different languages.
Set custom rules of engagement for your chatbot, including the tone your chatbot uses when engaging in conversation.
Your chatbot will deliver the data you want to Google Sheets where you can securely analyze, share, or sync your data with hundreds of business tools.
Wrapping Up
While GPTs are useful to create chatbots that serve your own needs, and if you chare a GPT, the needs of others, Botsheets is very much a custom layer built on top of GPT that works out-of-the box to serve your lead generation goals directly through your own website. You can also train a Botsheets chatbot to answer questions trained on your business data, a standard feature of any custom GPT chatbot solution, but Botsheets will extract data from those messages, minimizing the amount of questions you need to ask. The entire lead generation experience feels natural and is a two way converation that uses AI to help you achieve your lead generation goals.
