Proud to be named a Leader in the Gartner Magic Quadrant for Content Collaboration Platforms

Box Europe
Box Insights
Published in
5 min readJul 17, 2018

We’re thrilled to share that Gartner has named Box a leader in the Magic Quadrant for Content Collaboration Platforms report for the fifth year in a row! Gartner Magic Quadrants evaluate vendors within a market segment based on completeness of vision and ability to execute. Box was evaluated as one of 14 vendors in the market and was recognized as a Leader.

Content Collaboration Platforms power the Digital Workplace

This year, it’s clear that Digital transformation is top of mind for businesses across the industries to drive innovation and stay competitive. To drive Digital Transformation, organizational leaders and IT decision makers are realizing that the Content Collaboration Platforms are central to their Digital Transformation initiatives.

Gartner notes that “in pursuit of broader digital workplace and digital transformation initiatives, organizations want to promote new work styles, approaches and paradigms — and increasingly optimize business processes. CCPs connect and empower people, enabling new productivity, collaboration and efficiency. Also, thanks to easy deployments and adoption, CCPs enable data infrastructure modernization. CCPs can drive change in people’s work styles and processes, help meet business priorities and grant security and compliance.”

Gartner advises in the report “CCPs offer now more support for structured content services, data governance and content management. This provides alternative options, beyond traditional CSPs, for use cases that range from systems of engagement to systems of record. CCPs support simple content management use cases or replace traditional enterprise content management systems where simpler metadata modeling, retention management and business processing are required.”

Gartner notes that markets tackle a spectrum of needs for content to support digital transformation:

Source: Gartner, Critical Capabilities for Content Collaboration Platforms, Source: Gartner, Critical Capabilities for Content Collaboration Platforms, Michael Woodbridge, Monica Basso, Karen A. Hobert, July 9, 2018

Gartner further notes “a significant overlap in [the content services] space is between CCP and CSP platforms, which has been reflected by the harmonization of critical capability assessment across both markets. The degree of formality and focus on external audience is a factor that positions one type of technology over another. This is particularly true in digital transformation programs where the technology types better suit initiatives within the broader program as follows:

  • Digital workplace: Initiatives that change employee’s day-to-day working environment and increase the digital dexterity of the employee through simple-to-use, collaboration-focused tools. This is the primary remit of CCP technologies.
  • Digital business: Initiatives that change the way business operations are undertaken. Usually a heavy emphasis on process, rules and effective records keeping, but also enabling new interactions directly with customers. This is the primary remit of CSP technologies.”

We are proud to be recognized as a Leader in this year’s Gartner Magic Quadrant for Content Collaboration Platforms. We believe Box is the best positioned vendor to meet the full spectrum of needs across Digital workplace and Digital business.

Building for the future Digital Workplace

At Box, we build our products to meet the demands of the digital age, including the need to give your teams a user-friendly way to collaborate without compromising on bulletproof security, control and compliance with focus on speed to value. Today’s best-of-breed world means you get to choose the best tools to solve for these needs — and the future of the digital workplace starts with a single content platform that brings all of your people, information and applications together. This is our vision for Cloud Content Management.

We are best-of-breed for enterprise-wide individual and team productivity, lightweight content management, workflow, metadata management and a content platform to increase the digital effectiveness of your employees and speed up the pace of your business through information technology. Our platform neutrality and integration strategy enables organizations to deploy a best-of-breed productivity stack including apps from Slack, Facebook, Okta, and Salesforce. With Box Skills, Box Skills — the breakthrough framework for applying state-of-the-art machine learning technologies, such as image recognition, text extraction and video indexing, to content stored in Box, organizations can apply intelligence to content in their digital workplace using all the best-of-breed ML/AI provers, and without having to fragment content.

Just in the first half of this year, we’ve led the market in Digital workplace innovations with the following::

  • Announced the general availability of always on Box GxP Validation, enabling organizations subject to FDA regulations to manage both unregulated and regulated content in one platform.
  • Introduced a simple self-serve solution for global data privacy preparedness and new Box Consulting services to help enterprises understand and meet key data protection regulations, including the European Union’s General Data Protection Regulation (GDPR).
  • Announced the general availability of Box Drive to power seamless collaboration streamed directly from the desktop.
  • Released new capability to create metadata-driven retention policies for Box Governance, offering customers powerful, flexible and customizable controls over their data.
  • Launched new Box Admin Insights Dashboard, providing IT admins with enhanced visibility, governance and understanding of how their employees leverage Box globally.
  • Launched multizone support for Box Zones, giving customers the choice to store data in and collaborate seamlessly across any of Box’s existing seven Zones, all from a single Box instance.

Box and the Digital Workplace

Today Box powers cloud content management for more than 85,000 businesses around the world, including 69% of the Fortune 500 to power their digital workplaces, removing barriers for employees to share, access and collaborate securely on their most critical content. We are proud that Box is consistently named a leader across the industry analyst community. In addition to being named a leader in the 2018 Gartner Magic Quadrant for Content Collaboration Platforms for the fifth consecutive year, Box scored the highest in the Extended Collaboration use case in the Gartner Critical Capabilities for Content Collaboration Platforms and Box was also named a Visionary by Gartner in the Magic Quadrant for Content Services Platforms in October 2017.

Download your own complimentary copy of the Gartner Magic Quadrant for Content Collaboration Platforms.

If you are interested in learning more about what we have to offer your business, come join us at our annual user conference BoxWorks on August 29 and 30 in San Francisco. Reserve your ticket today!

Gartner, Magic Quadrant for Content Services Platforms, Karen A. Hobert, Michael Woodbridge, Joe Mariano, Gavin Tay, 5 October 2017.
Gartner, Critical Capabilities for Content Collaboration Platforms, Michael Woodbridge, Monica Basso, Karen A. Hobert, 9 July 2018.
Gartner, Magic Quadrant for Content Collaboration Platforms, Michael Woodbridge, Monica Basso, Karen A. Hobert, 9 July 2018.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Box. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Box Insights

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