Don’t ignore the trolls
A few months ago I attended a presentation by Jay Carmona at the Momentum digital skillshare that totally changed the way I saw trolls and the effect they have on individuals and communities.
I learned that ignoring trolls isn’t the best strategy.
It can make things worse and can push people — especially people of color, women, and queer and trans people — away from our organizing.
Jay is offering the workshop as a free webinar next Thursday. Sign up even if you can’t make the live webinar. We’ll send the recording and materials afterwards to everyone who registers.
— Randall
Troll Taming 101: Learn how to take back your online community from trolls and create healthy and welcoming online spaces while increasing your communities’ ownership and engagement.
Let’s face it: Internet trolls are a problem. They’re in our online spaces, and they want to sow discord, prevent discussion, planning, and action — and they’re getting more organized. Some believe nothing can be done about trolling, but nothing could be further from the truth. Our online communities are already very equipped to fight trolls on a daily basis, we just need to set up our systems and do a little organizing.
We’ll talk about tactics that work for Facebook pages and groups, website comment threads, discussion boards, and more. These tactics strengthen communities and empowers network members to take back control of their online spaces.
Thursday, September 7th
2:00 p.m Eastern / 11:00 a.m. Pacific / 6:00 p.m. GMT
Can’t make the live webinar? No worries — sign up and we’ll send you the recording afterwards.
Join this webinar to:
1. Understand what an internet troll is, how they behave, and the risks they pose to online communities — especially for marginalized community members
2. Get empowered to take control of your online spaces, and understand the steps to doing so
3. Learn how to recruit troll tamers, set moderation principles and guidelines, and maintain your program
4. Create processes and plans ahead of time in order to avoid and minimize disruption of trolls in online spaces
Presented by Jay Carmona — the former administrator for the Media Matters for America website comments, and moderator of the MMFA Facebook page.
